Communications Coordinator

McKinsey & Company, Inc.; Kuala Lumpur; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading consulting firm seeks a communications professional to enhance engagement and awareness across various platforms. The role involves crafting impactful communications, managing projects, and collaborating with senior leaders in the Asia South region. Ideal candidates will have a strong background in business communications and a passion for storytelling.

Qualifications

• 3+ years of experience in business communications, preferably in professional services.
• Proficiency in verbal and written English; Bahasa Melayu is a plus.
• Knowledge of geopolitical landscape in Southeast Asia.

Responsibilities

• Create clear and engaging written communications products.
• Manage communications for reports, projects, and events.
• Conduct quality and risk reviews of communications.

Skills

Effective communication skills

Project management

Attention to detail

Self-motivation

Education

Bachelor’s/University degree

Tools

Microsoft Office

Job description

Your Growth

You will leverage a range of skills such as writing, attention to detail, and self-motivation to elevate the firm’s communications, showcase the firm’s knowledge and assets, and protect the firm’s reputation across channels, platforms, and stakeholders.

In terms of creating effective communications: you will create clear, structured, and engaging written communications products (e.g., memos, emails, short-form content, blogs, talking points/scripts, Q&A) that rigorously follow conventions of written English, aligning with firm leadership when necessary. You will contribute (through brainstorming, editing, writing, and/or creating) to the strategic development of external and/or internal communications (e.g., paid media, earned media, CRM support, social media support). You’ll assist in the planning and execution of communications for reports, special projects (e.g., digital strategy design, knowledge partnership strategy), external/internal conferences, and events (e.g., forums, webinars, roundtables). Additionally, you will be expected to follow branding guidelines (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels in support of relevant brand pivots.

In terms of project management and execution: you will perform relevant quality and risk reviews of communications, proactively identifying and raising risks with colleagues, and suggesting potential courses of action. You will stay up to date on latest thought leadership and relevant industry content and insights, and ensure they are built into messaging strategically. You will contribute to relevant data tracking within operations and data collection for potential client leads, providing updates to leadership when necessary. You’ll also build and maintain contact databases to maximize dissemination and engagement.

Your Impact

You will join a group of communications professionals within the firm’s Reach and Engagement function. These colleagues help ensure that appropriate insights reach designated audiences, building awareness and engagement with McKinsey’s distinctive knowledge on a variety of topics. They shape the way the firm connects with people—from clients to employees to alumni—strengthening institutional relationships, connections, and affiliations.

Through partnership with senior leaders and stakeholders across communications initiatives, you will serve as a leader to your team and will drive the development and execution of best-in-class global communications programs, events, and publications.

You will be a member of McKinsey’s Asia South Office (ASO), working with the Office Managing Partner (OM) and Location Office Managing Partners (LOMs) across 7 geographic locations – Indonesia, Malaysia, Philippines, Singapore, Sri Lanka, Thailand and Vietnam. Collaborating closely with the ASO Director of Communications, your primary stakeholders would be the Malaysia and Singapore LOMs.

With more than 1,500 employees and deep on-the-ground presence in the Asia South region for 25+ years, McKinsey works with leading government institutions and enterprises in all major sectors. In addition to serving as a regional and global hub in scaling up digital solutions and building Industry 4.0 skills in a real-life setting, we also cultivate leaders through youth mentorship and development programs.

Your qualifications and skills

• Bachelor’s/University degree required
• 3+ years of experience in a business communications-related field, a benefit if in a professional services environment, corporate communications role, government, or communications agency background
• Mastery of Microsoft Office (Word, PowerPoint, Outlook, SharePoint)
• Proficiency and fluency in verbal and written English is required, Bahasa Melayu a plus
• Knowledge of regional and global geopolitical landscape pertaining to Malaysia and rest of Southeast Asia
• Broad skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, events, executive comms)
• Effective communication skills across formats (e.g., written, verbal/presentation, digital-ready content)
• Able to work independently and entrepreneurially and see projects through end to end, effectively managing and prioritizing deadlines
• Able to influence and direct colleagues, and manage needs of different stakeholders (including relevant senior leaders)
• Able to distill complex ideas into compelling narratives across different formats
• Able to collaborate well in teams and receive and provide feedback