Commercial Manager

Link Compliance; Selangor; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading global logistics company seeks a Sales Manager to oversee their Freight & Project Forwarding operations in Malaysia. The role involves developing and executing sales strategies, managing key accounts, and achieving sales targets. The ideal candidate has extensive experience in the freight forwarding industry and strong leadership capabilities, with a focus on results and team collaboration.

Qualifications

• Minimum 10 years in commercial management and sales, with 5 years in managerial capacity.
• Proven ability to lead the commercial process from acquisition to fulfilment.
• Existing business pipelines and connections are advantageous.

Responsibilities

• Manage sales area to maximize revenue and meet targets.
• Develop commercial strategy and oversee sales activities.
• Enhance relationships with stakeholders and manage PnL.

Skills

Negotiation

Leadership

Resourcefulness

Commercial Acumen

Education

Diploma or degree in business administration, logistics

Job description

Our client is a global leader in commodities warehousing and freight forwarding operates in over 30 countries, offering tailored logistics, storage, and supply chain solutions.

Job Responsibilities:

• Manage an assigned geographical sales area to maximise sales revenue and meet relevant sales targets
• Develop and implement commercial strategy
• Responsible for reaching own individual sales target as well as that of the team being managed as pertargets, with ongoing weekly commercial calls regionally
• Strengthen the existing Commercial Freight & Project Forwarding Team to increase sales conversion rate and improve commercial processes
• Implement required infrastructure for IATA, FIATA and other clearing and forwarding related accreditations, memberships and associations.
• New business development dedicating time to own sales activities including engaging prospects and customers to present and sell the company's services, always furthering relationships to grow and expand the company's business. Focus on company's existing target sectors as well as new sectors that is in line with company strategy
• Manage Malaysia Freight & Project Forwarding business and broaden network of vendors and relationships aligned with products, markets and trade-flows
• Collaborate with Commercial Key Account Management of the SEA network including quotation handling, sourcing of services and rates as well as PnL management not limited to sea freight (Vessel/Part Charter/LCL/FCL), air freight shipment and inland trucking
• Maintain customer satisfaction meeting customers requirements with a reasonable response-time, rate competitiveness and validity periods
• Build relationships at all levels and represents the company in a professional manner, including making presentations and attending networking events
• Provide management reporting including business reviews, sales planning, meetings and visit reports, etc.
• Other duties as may be assigned from time to time
• Ensure compliance to company's Group Policies

Job Requirements:

• Possess deep and comprehensive understanding of freight and chartering business and different modes of international shipping and logistics
• Diploma or degree in business administration, logistics or a related field
• Minimum 10 years commercial management and sales experience in a Freight Forwarding/ NVOCC/Chartering environment, with a minimum of 5 years in managerial capacity
• Result oriented with strong ability to prioritize tasks in order to achieve assigned sales target
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
• Proven ability to hands-on with cross-functional and multicultural stakeholders in different time zone
• Self-driven, creative with positive working attitude
• An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
• Good leadership and influencing skills with a collaborative work style, fostering cooperation and teamwork
• Effective negotiation and conflict resolution skills
• Ability to work effectively in a fast paced working environment
• Ability to travel regularly locally and regionally when required and on short notice
• Existing business pipelines and connections will be a plus
• OOG/ Project cargo experience is an added advantage