Commercial Director

Hach; Selangor; On-site; MYR 180,000 - 300,000; Full time

Job summary

A leading company is seeking a Commercial Director in Selangor, Malaysia, responsible for driving sales growth and establishing strong customer relationships. This strategic role involves leading operations, enhancing team performance, and developing market strategies within the Water industry. The ideal candidate will have extensive sales experience and an MBA, along with strong leadership skills to navigate market dynamics.

Benefits

Opportunity for personal contribution to the company's success

Environment of continuous improvement and communication

Qualifications

• 15+ years of progressive sales experience, must have P/L experience.
• 10+ years of sales management & people management experience.
• Experience in B2B industry & Water industry is highly preferred.

Responsibilities

• Accountable for sales & service operations in Malaysia, including Brunei.
• Drive sales growth, customer satisfaction, and revenue objectives.
• Lead and develop teams to achieve high performance and accountability.

Skills

Leadership

Sales Management

Customer Relationship Management

Education

MBA from a premier school

Undergraduate degree in Technical or Engineering disciplines

Job description

Job Description Summary

Responsible for growth and expansion of direct sales and profit margins within assigned accounts and/or territory/region on products or services. Establishes professional relationships with key personnel in customer accounts. Meets assigned targets for profitable sales volume and margin dollars.

Position Title – Commercial Director – Malaysia

Position Status – Full Time

Company Name - Hach Malaysia (100% subsidiary of Veralto)

Job Location – Selangor, Malaysia

Travel Required - As per job requirements, typically 40-50%

About Veralto:

Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with the 13 operating companies and 300+locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by powerful purpose - Safeguarding the World’s Most Vital Resources.

Veralto’s Water Quality Companies – Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Acquatic Informatics- help to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans.

Our Product Identification companies – Videojet, Esko, X-rite, Linx and Pantone helps package and protect the world’s food, medicine and essentials tracing and authenticating billions of goods that travels the global supply chain every day.

For more details, please login to our site - https://www.veralto.com/

VES is our proven system for achieving success. It is a philosophy, set of values, and series of management processes that collectively define who we are and how we do what we do at Veralto. Our VES tools are designed to help us excel in the areas of Growth, Leadership, and Lean, building on a strong foundation of VES fundamentals (Voice of Customer, Value Stream Mapping, Standard Work, Transactional Process Improvement, Kaizen, 5S, Problem Solving, and Visual & Daily Management).

About Hach:

Hach Malaysia Sdn Bhd. is a subsidiary of Hach Company (United States) and operates under Veralto Corporation. Hach Company is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, potable water, wastewater, groundwater, and ocean water in residential, commercial, industrial, and natural resource applications. Besides Hach products, the company is authorized to legally sell, supply, install, calibrate, and commission all of Veralto's water quality product lines, including Radiometer, Lachat, Applitek, Biotector, Orbisphere, Polymetron, Lufft, Kipp & Zonen, Sutron, Adcon, Aquafine, and other brands within the Water Quality group that fall under Veralto's umbrella. For more details, please visit our site at: https://my.hach.com/

Overview:

The Commercial Director is accountable for company’s sales & service operations in Malaysia including Brunei. His/her initial focus will be to strengthen sales, service, customer support, and management teams by leveraging the Veralto Enterprise System (VES), while providing strategic vision, support, and most of all on-the-ground leadership for the OpCo/Platform team. He/she will keep regional leadership abreast of opportunities, competitive issues, and market/regulatory conditions, and drive total sales, service and profit growth, balanced against the necessary investment to strengthen and maintain a first-class market-leading commercial organization.

Core Responsibilities:

• Provide vision and guidance to the sales/service organization to address competitive and changing market dynamics.
• Drive Organizational Objectives around 3 broad objectives:
• Shareholder Focused Metrics – Core growth/revenue, margins
• People – Demonstrate ability to attract, coach, retain and develop talent
• Customers – Drive customer satisfaction related metrics (e.g. OTD, NPS, Quality) along with customer support and operations teams.
• Evaluate the current sales activities to identify areas of strength and assess those activities that must be improved to meet the demands of current sales, as well as future aggressive growth.
• Build country specific go to market strategy, implement and execute strategy.
• Access current service capabilities and strengthen those based on the gaps identified. Build service strategy followed with implementation and execution.
• Monitor technological changes, market trends, competitive products/pricing, and be a key participant in identifying and analyzing the products to be developed for and channeled to the marketplace.
• Achieve revenue objectives set forth by senior management by disseminating the budgeted performance goals and implementing value selling philosophy, sales funnels and action plans.
• Coordinate, prepare and implement sales and expenditure budgets; monitor actual vs. budgeted performance, implement corrective measures as appropriate; report goal accomplishment and variance analysis monthly.
• Lead and develop teams by establishing annual goals; hiring and training new associates; and coaching, monitoring and appraising individual performance through the use of policy deployment tools and improving processes with a focus on kaizen and continuous improvement
• Design and implement standards of accountability for others in the organization that can be used to focus, guide and set high standards of performance for others to achieve business results.

Experience

The ideal candidate will have in-depth knowledge of and experience in an appropriate mixture in some of the following areas:

• 15+ years of progressive sales experience within an organization known for having a strong sales function. Experience as regional representative of an appropriate size western multinational office or sales subsidiary, including managing revenue and margin goals, with P/L experience and international reporting. Able to set and pursue a goal of sales revenue and profit maximization.
• Must have operating company leadership experience of an appropriate scale. Experience in B2B industry & Water industry is highly preferred. Familiar with and capable of leading a business focused on high quality products and services. Experience in businesses serving similar customers or markets is a plus.
• 10+ years of sales management & people management experience, preferably managing managers who oversee team members.
• Able to deal effectively with, and present convincingly to regional/global corporate headquarters to get the support and resources necessary to successfully build the regional business.

Education, Skills & Competency Requirements:

• Preferably an MBA from a premier school, with an undergraduate degree in Technical or Engineering disciplines.
• High-potential performer with a solid track record of accomplishment and logical career progression. Proven ability to drive sales growth, customer expansion, and market share growth.
• Strong process orientation with a proven track record of profitable growth. Excellent reputation for leadership in value-based selling processes, Six Sigma, and account management.
• Must be a capable and effective communicator. Adept at influencing people with diverse interests, objectives, agendas.
• Mandarin/Malay language – written and spoken will be an added advantage.
• Sense of ownership - a strong desire to make a personal contribution to the success of the overall company.
• Ability to gain respect through stature, presence and strong leadership skills.
• Skilled at maintaining effective relationships with the key executives of each division.
• Adheres to the highest values in decisions and conduct.

What’s in it for you:

• You will play an integral part in shaping the Opco’s business in Malaysia, one of strongest and highly visible region with many untapped opportunities.
• You will work with a team where the goal is to create an environment of continuous improvement, wellness, and open, honest, two-way communication.

Diversity & Inclusion:

At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Come join our team!