Collector Driver

instaDuit (BB Capital Sdn Bhd); Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in financial services is hiring a Full time Collector Driver in Selangor. The role involves visiting clients, collecting information, and negotiating terms. Candidates should possess strong communication skills, 2-3 years of relevant experience, and be willing to travel frequently within the designated area.

Qualifications

• 2-3 years of experience in a similar role, preferably in financial services.
• Strong communication skills in Bahasa Malaysia and English.
• Ability to prioritize tasks and work independently.

Responsibilities

• Perform visits to collect and verify relevant information.
• Schedule appointments and negotiate with customers.
• Send and collect important documents.

Skills

Interpersonal skills

Communication skills

Negotiation

Problem-solving

Critical thinking

Tools

Microsoft Office

Excel

Job description

instaDuit (BB Capital Sdn Bhd) is hiring a Full time Collector Driver role in Pusat Perdagangan Phileo Damansara, Selangor. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Expected salary: RM2,500 - RM3,000 per month

Responsibilities:

• Perform visits to residential and commercial premises to collect and verify relevant information.
• Update and obtain new contact information, such as phone numbers and addresses, during visits.
• Assist the Collections team by scheduling appointments and negotiating with customers as needed.
• Send and collect important documents from customers and clients.
• Send reminders and notices to customers' premises or offices.
• Use various sources to effectively locate customer premises.
• Perform other tasks as directed by the Head of Department (HOD).

Skills & Competencies:

• Strong interpersonal and communication skills, with the ability to negotiate and persuade effectively.
• Patience, stress management, and problem-solving abilities are essential.
• Critical thinking skills and sound judgment for making informed decisions.
• Knowledge of the Fair Debt Collection Practices Act (FDCPA) and relevant Malaysian laws regarding debt recovery.
• Proficiency in Microsoft Office, especially Excel.

Requirements:

• 2-3 years of experience in a similar role, preferably in the financial services sector.
• Strong oral and written communication skills in Bahasa Malaysia and English.
• Ability to prioritize tasks effectively and work independently.
• Willingness to travel frequently within the designated area.