Collection Executive (Kuching)

Aeon Credit Service; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

AEON Credit Service is looking for a Collection Executive to handle customer payments and provide exceptional service. The role requires a degree in Business or Finance, with experience in collections as a plus. Join a dynamic workforce dedicated to customer satisfaction and growth.

Benefits

Personal leave

Medical benefits

Loans

Vision benefits

Qualifications

• Possesses a degree in Business Administration, Finance, Accountancy, Economics, or Banking.
• Minimum 1-2 years of collection payment experience is an advantage.
• Target-oriented and able to work under pressure.

Responsibilities

• Follow up closely with customers regarding their payments.
• Educate customers to make payments promptly.
• Deliver good customer service during negotiations.

Skills

Communication

Negotiation

Pressure Handling

Education

Degree in Business Administration

Degree in Finance

Degree in Accountancy

Degree in Economic

Degree in Banking

Job description

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Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Location:

Job Responsibilities:

• To follow up closely with customers regarding their payment from time to time as required.
• Work closely with other team members and other staff.
• Educate customers to make payment promptly.
• Inform customers about new payment channels and product.
• Review on individual daily performance (total collection).
• Deliver good customer service and maintain high professionalism during negotiation with customers.

Job Requirements:

• Possesses Degree in Business Administration Finance/Accountancy/Economic/Banking or equivalent.
• Minimum 1-2 years collection payment experiences is an added advantage.
• Target oriented and able to work under pressure.
• Good communication and negotiation skills.
• Personal leave
• Medical, Loans
• Vision

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Your application will include the following questions:

How many years' experience do you have as a Collection Executive? Which of the following statements best describes your right to work in Malaysia? Do you have experience working towards targets and KPIs? What's your expected monthly basic salary? Which of the following types of qualifications do you have? Do you have customer service experience?

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.

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