CoE Standards & Training Executive

MR DIY TRADING SDN BHD; Seri Kembangan; On-site; MYR 60,000 - 90,000; Full time

Job summary

MR DIY International is seeking a CoE Standards Executive to oversee the implementation and monitoring of operational standards in its international warehouses. This role focuses on SOP development, quality assurance, and staff training, contributing to continuous improvement across diverse locations. Ideal candidates will hold a relevant bachelor's degree and possess experience in warehouse operations, ensuring compliance and staff development.

Benefits

Rapid Professional Growth

Exposure to Senior Leadership

Dynamic Work Environment

Qualifications

• 3 years of experience in warehouse operations, training, or quality support, preferably in an international context.
• Familiarity with SOP development and operational compliance.
• Strong organizational, documentation, and communication skills.

Responsibilities

• Assist in drafting and updating SOPs for international warehouse staff.
• Participate in quality audits and compliance checks.
• Support setup of training programs and deliver operational training sessions.

Skills

SOP Development

Quality Assurance

Training Delivery

Documentation

Communication

Education

Bachelor’s degree in Business, Logistics, Supply Chain, or related field

Tools

Looker Studio

Job description

MR DIY International brings high-quality, affordable products to customers worldwide, building on its proud beginnings in Malaysia. Over the years, MR DIY has grown into a trusted household name with a global footprint of more than 4,000 stores across Asia, Europe, and beyond—including key markets such as Turkey, Spain, Poland, Bangladesh, Thailand, Brunei, Indonesia, the Philippines, Singapore, India, and Cambodia.

With a dedicated team of over 20,000 employees, MR DIY International serves more than 80 million customers annually. The company is committed to delivering exceptional value and convenience, making everyday essentials and innovative products accessible to communities everywhere.

What We Offer

• Rapid Professional Growth: Opportunities for professional development in a fast-growing international retail organization.
• Exposure to Senior Leadership: Gain direct exposure to MR DIY’s senior leadership, contributing insights to high-level decisions that drive international growth.
• Dynamic Work Environment: Engage in a culture that values innovation, collaboration, and personal growth.

Job Summary

The CoE Standards Executive supports the development, implementation, and monitoring of operational standards and training frameworks across international warehouse operations. This role plays a key part in ensuring consistency in SOPs, supporting warehouse staff development, and maintaining compliance with quality standards. The role collaborates closely with warehouse leaders in multiple countries and contributes to continuous improvement initiatives under the guidance of the CoE Standards Manager.

Key Responsibilities

SOP Development & Maintenance

• Assist in drafting and updating IDC Standard Operating Procedures (SOPs) for international warehouse staff.
• Adapt and align SOPs to suit local regulatory requirements while maintaining global consistency.
• Support the rollout and communication of SOP changes across country teams.

Quality Assurance Support

• Participate in quality audits and compliance checks across international warehouse operations.
• Identify gaps and assist in documenting corrective actions in collaboration with local teams.
• Maintain records related to standards compliance and performance tracking.

Training & Onboarding

• Support the setup of training programs for new international warehouse operations.
• Deliver operational training sessions and provide hands-on support during onboarding phases.
• Serve as a point of contact for operational troubleshooting and staff development queries.

Reporting & Documentation

• Maintain accurate documentation of SOPs, training activities, and audit reports.
• Provide regular updates and reports to the CoE Standards Manager for review and strategic planning.
• Contribute insights and observations to support continuous improvement recommendations.
• Design, develop, and optimize Looker Studio dashboards and reports based on business requirements.
• Ensuring data accuracy and integrity.
• Work for data transformation in Data Warehouse for reporting visualization purposes.
• Implement best practices for data visualization and dashboard design.
• Monitor Looker performance and recommend optimizations to improve efficiency.
• Provide training and support to end-users on using Looker Studio effectively

Job Requirements

• Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
• 3 years of experience in warehouse operations, training, or quality support, preferably in an international context.
• Familiarity with SOP development, operational compliance, and warehouse workflows.
• Strong organizational and documentation skills.
• Excellent communication skills with the ability to work across cultures and functions.