CMO Coordinator EAP

Umdasch Group; Petaling Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

Doka Asia Pacific is seeking an experienced Operations professional based in Kuala Lumpur, Malaysia. The role drives operational excellence by optimizing inventory, logistics and business performance through data-driven analysis and planning.

Responsibilities include supporting regional branches, maintaining healthy stock levels, coordinating with central departments, and ensuring accurate invoicing while meeting month-end and year-end closing targets.

Qualifications

• Minimum 5 years experience in Commercial Office and/or with Discos II.
• Deep knowledge of Commercial, Logistic and Operations processes.
• Degree in Business, Supply Chain or related studies; team management is an advantage.
• Excellent communication, intercultural and problem-solving skills.
• Ability to work under pressure and go the extra mile.
• Strong analytical and organizational skills.
• Process- and improvement-driven; proactive and results-oriented.
• Be a role model and inspire teams.

Responsibilities

• Support the Perth branch (DAUS) and East Asia Pacific (EAP) with logistics, freight and operational processes, including material availability and inventory management.
• Plan material demand and update minimum stock levels quarterly.
• Provide inventory and business analysis to track and improve targets.
• Set up new projects in Discos and manage backorders.
• Coordinate with central departments and Revenue Controllers on invoicing and credits.
• Respond to customer and Sales queries on order status and delivery dates.

Skills

Commercial processes

Logistics processes

Operations

Analytical skills

Communication

Problem solving

Team management

Proactive mindset

Education

Business/Supply Chain degree

Tools

Discos II

ERP systems

Job description

Doka is a global leader in innovative formwork solutions and services across all areas of construction, and a worldwide supplier of comprehensive scaffolding systems for a broad range of applications. With more than 150 sales and logistics facilities in over 54 countries, Doka provides a high-performing distribution network that ensures expert advice, customer service and technical support on site, with equipment delivered quickly regardless of project size or complexity. Employing 8,400 people worldwide, Doka is part of the Umdasch Group, a company that has stood for reliability, experience and trustworthiness for more than 150 years and serves as the parent organisation for its directly affiliated divisions, including Doka, Umdasch The Store Makers and Umdasch Industrial Solutions.

Established to provide a versatile network of products, systems and expertise, Doka Asia Pacific (APAC) supports some of the world’s fastest growing economies. This positions Doka as a strong partner for a wide range of projects, from major infrastructure such as metro systems, bridges and tunnels to cost efficient housing developments. Headquartered in Kuala Lumpur, Malaysia, the Doka APAC Area team serves as the central hub for key functions across the region and acts as a link to our headquarters in Austria. Doka has strengthened its regional presence through the integration of MFE Formwork Technology, acquired in 2024 and based in Malaysia. MFE is the global market leader in monolithic aluminium formwork systems and is recognised for delivering innovative, high-quality products supported by exceptional customer service. Established in 1991, MFE has grown to become the world leader in aluminium formwork systems, offering solutions that complement and enhance Doka’s wider portfolio.

This role will be based in Kuala Lumpur, Malaysia.

Join our Operations Team to drive operational excellence by optimizing inventory, logistics, and business performance through data-driven analysis, strategic planning and efficient supply chain management.

Job Description

• Support the Perth branch (DAUS) and East Asia Pacific (EAP) country organisations with logistics, freight and operational processes, including material availability, processing times, commercial operations and inventory management, in support of the Operations Manager AUS & EAP.
• Help countries maintain healthy inventory levels and understand the financial impact of their stock.
• Provide inventory and business analysis to track and improve commercial, logistics and operational targets.
• Act as Discos Power User, providing first-level support and identifying and implementing optimisation opportunities.
• Ensure data quality and health in Discos and its related interfaces (Point-out).
• Coordinate with central specialist departments, particularly the CMO-DG department.
• Plan material demand, both project-related and replenishment based on minimum stock levels, and update minimum stock levels quarterly.
• Source material locally, place purchase orders in the ERP system, coordinate with Supply Chain stakeholders and track the arrival of incoming overseas material.
• Respond to availability requests from Sales and Engineering, place material reservations and keep the Logistics team informed.
• Set up new projects in Discos, including credit checks, enter orders once Engineering releases the material list, and manage backorders.
• Coordinate the release and return of material with Engineering, Warehouse, Sales and customers, and monitor material movements to resolve issues during projects.
• Ensure accurate and timely invoicing, including freight, technical service and pre-assembly charges, and manage disputes and credit requests with Revenue Controllers, Sales and customers.
• Respond to customer and Sales queries on order status, delivery dates, returns and invoices.
• Meet reporting deadlines and support month‑end and year‑end closing, including the annual stock take.
• Monitor imports and customs clearance, and prepare export documents such as pro‑forma invoices, packing lists and certificates of origin.
• Archive project, import, export and purchasing documents.
• Undertake other projects and tasks as assigned.

Qualifications

• Min. 5 years experience in Commercial Office and/or with Discos II
• Profound knowledge of Commercial, Logistic and Operations processes
• Degree in Business, Supply Chain or Operations related studies as well as Team management experience are an advantage
• Excellent communication, intercultural and problem‑solving skills
• Ability to work under pressure and go the extra mile
• Strong analytical skills
• Well organised and efficient
• Process and improvement driven
• Pro‑active and solution/target oriented
• Resilient and decisive
• Be a role model and inspire

Additional Information

Why Join Doka?

At Doka, we are committed to investing in our people. We offer a supportive and inclusive work environment, along with excellent opportunities for personal and professional development through ongoing training and career growth initiatives.