Cloud & Service Provider Major Projects Program Delivery Leader

Schneider Electric; Petaling Jaya; Hybrid; MYR 490,000 - 736,000; Full time

Benefits offered by this job

Global Family Leave

Comprehensive medical coverage for you

Worldwide Employee Stock Ownership

Job summary

Schneider Electric is seeking a Cloud & Service Provider Major Projects Program Delivery Leader to drive multi-technology delivery programs across East Asia for major customers. You will lead end-to-end delivery from tender to handover, ensuring KPI achievement, profitability and robust governance.

The role requires a strong focus on customer centricity, collaboration with HR and global teams, and experience in managing large, multinational programs in a matrix environment.

Qualifications

• Bachelor’s degree or equivalent in Engineering and/or Business.
• Fluent English is mandatory for this role.
• 25+ years of experience?
• 15+ years in Customer Project environment and APAC regional experience.

Responsibilities

• Lead multi-technology delivery programs across EA Zone for Web Giant customers.
• Drive end-to-end project delivery from tendering to handover with KPI targets.
• Ensure profitability, cash generation and inventory control.
• Collaborate across Front Offices, Segments, BU and Global Customer Teams.
• Manage workforce planning with HR and ensure timely mobilization of talent.
• Oversee risk, contract, claim and change order management at program level.

Skills

Project leadership

Stakeholder management

Financial acumen

People management

Cross-cultural teamwork

Education

Bachelor’s degree in Engineering or Business

Job description

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve.

Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role: Cloud & Service Provider Major Projects Program Delivery Leader

Lead a multi technologies delivery program across different geographical countries in the East Asia Zone for reputed Web Giant customers. Responsible for successful delivery of various projects for the Web Giant customers in the EA Zone on an End to End approach from tendering/ quotation stage to successful handover. Lead the program from the front with a high performance and customer centric team and with clearly defined KPI’s and stretch & achievable targets. Customer centricity being the front and centre of mind all the times, this leader will be also be responsible to to achieve financial KPIs for the comany in terms of improving profitability, cash generation & inventory control. This leader should inspire the teams to deliver a world class delivery to the Web Giant on one hand and on the other satisfy the internall stakeholders of Schneider Electric local, zone & global. This leader will need to deploy effectively transformation initiatives and customer projects governance as required by the organisation. Work in the spirit of full collaboration & transparency between all internal solutions stakeholders in Front Offices, Segments, BU and GSC organisations. Ensure consistency of delivery and technical solutions. This leader will in particular need to engage with local HRBP’s in the EA countries to develop an efficient work force planning so that talents are mobilised on time for the successful delivery of the program of works.

Lead with the five priorities: Safety, Customer Satisfaction, Compliance, Quality and Collaboration.

What will you do?

• Customer Satisfaction by working collaboratively with all the mapped customer stakeholders and deliver their requirements Safely, On Time and to the defined Quality standards. Timely customer feedback at defined stage gates to be fedback into the organisation for improvements and return feeback action and results back to the customer
• Ensure consistency of delivery is maintained between the various projects in the EA Zone and and from the globe, by working in full transparency with the global teams
• Deliver financial KPI’s like improvement of profitability, cash generation, inventory management
• Ensure strong collaboration between the various Application center teams and key stakeholders from Countries, Zones, Regions, Segments, Businesses and Global Customer Teams.
• Monitor, control, drive and report the performance of Customer project business within defined geographical perimeter and technology. Commit and achieve financial KPIs (Rolling Forecasts, Sales, cash, Gross margins, Comnercial Margin)
• Drive workforce planning with HR and bring on board high calibre talents on time to deliver the program of works, work collaboratively with Schneider’s transformative initiatives like the centralised engineering platform RSP. One of the key responsibility would be to anticipate, closely monitor and hence manage workforce utilisation levels and avoid any under absorption
• Define and manage performance management objectives of the various project teams
• Master solution business risks and opportunities at program level in order to insure accurate risk coverage and mitigation with opportunities. Take a specific focus on effective implementation of Contract, Claim and Change Order management processes within center teams
• Lead a culture of continuous learning and hence continuous improvement for talent management, supply chain & site works
• In anticipation of the deliveries as per the customer requirement, liaise with the demand management team to plan for reserving factory capacities and with a clear objective to minimise inventories
• Working collaboratively with HRBP’s identify and define suitable training programs for the various stakeholders including Project Directors, Project Managers, Technical Directors and Engineering team
• Support implementation and local application of Customer Project global governance (CPP, DOA, REL, SOCs, Project category, Global KPIs, ...). Take active part of Customer Project's gates and decision making reviews

What qualifications will make you successful?

• Bachelors Degree (Engineering and/or Business) or equivalent
• English is mandatory
• At least 15 years experience in Customer Project environment and required experience in the APAC region
• Proven people management experience, ideally within multi cultural, multi sites and/or matrix organisation
• Proven project delivery experience on large & multi techno electrical projects & for multi national customers/ environment
• P/ L management on program of works
• Customer centric mindset
• Business developer mindset, good financial accumen with excellent commercial skills
• Team player/builder to put in place collaborative climate to leverage diversity and implement changes
• Strong leadership skills (effective communication, collaboration, …)
• Inspirational leadership
• Strong capabilities to negotiate influence and convince in a matrix environment, aligning major internal stakeholders

What’s in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• Hybrid work arrangement (New Ways of Working)
• …and more!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.