Cloud Delivery Officer

AXA; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

AXA Group Operations in Malaysia seeks an experienced Cloud Platform Engineer to design, deploy and maintain cloud services across Azure and AWS. You will work with Red Hat OpenShift, Helm and IaC (Terraform), optimizeCI/CD pipelines, and ensure security, monitoring and reliable operations.

Strong scripting in Python/PowerShell and fluent English are required, with 3+ years in system operation or DevOps roles.

Qualifications

• 3+ years in system operation, app support or consulting with server/admin focus.
• Linux sysadmin experience; AWS/Azure prod experience; OpenShift is a plus.
• Strong English communication; CI/CD pipeline config & admin experience.
• Cloud/on-prem design experience; monitoring with Prometheus/Grafana.
• Automation using Terraform/Ansible or similar tools; Kubernetes/Docker nice to have.

Responsibilities

• Support deployment, configuration and maintenance of cloud infra (Azure/AWS).
• Work with OpenShift environments and application deployments (Helm).
• Develop and maintain IaC with Terraform; support CI/CD pipelines (Azure DevOps/Jenkins/GitHub Actions).
• Monitor, log, and troubleshoot cloud, OpenShift and deployments; ensure IAM security.
• Develop automation scripts (Python/PowerShell/Bash) and support environments across dev/test/UAT/production.
• Assist in cloud migrations, system refits and cloud integrations with new/existing systems.

Skills

Azure Cloud

AWS Cloud

OpenShift

Terraform IaC

CI/CD pipelines

Python scripting

Linux admin

Kubernetes/Docker

Monitoring (Prometheus)

IAM & Security

Automation tooling

Tools

Helm

Jenkins

GitHub Actions

Prometheus

Grafana

Terraform

Ansible

Puppet

Docker

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Support deployment, configuration, and maintenance of Azure and AWS cloud infrastructure.
• Work with Red Hat OpenShift environments and application deployments.
• Develop and maintain infrastructure using Terraform / Infrastructure as Code (IaC).
• Support CI/CD pipelines using Azure DevOps, Jenkins, GitHub Actions, or similar tools.
• Work with OpenShift and Helm for application deployments.
• Support cloud infrastructure monitoring, logging, performance, and troubleshooting.
• Work with cloud networking, IAM, security, and access management.
• Develop automation scripts using Python, PowerShell, or Bash.
• Support application and infrastructure deployments across development, test, UAT, and production environments.
• Troubleshoot cloud, OpenShift, deployment, and connectivity issues.
• Work with monitoring and observability tools such as Azure Monitor, AWS CloudWatch, Prometheus, and Grafana.
• Support the development and implementation of Agentic AI and AI-powered automation solutions.
• Assist in integrating AI agents, LLMs, APIs, and intelligent automation into cloud-based solutions.
• Explore opportunities to use AI and automation to improve cloud operations and engineering processes.
• Maintain infrastructure documentation, deployment procedures, and operational runbooks.
• Participate in Agile/Scrum activities and collaborate with developers, engineers, architects, and project teams.
• Follow cloud security, governance, DevOps, and operational best practices.
• Continuously learn and adopt new Cloud, DevOps, Agentic AI, automation, and platform engineering technologies.
• Be a key technical engineering resource for all digital projects, including the new cloud brokering initiatives, cloud migration, system expansion, system refits, and cloud integrations with new and existing system.
• Design, present, develop and implement end-user or enterprise Cloud Service of significant complexity according to customer requirements in accordance with global standards and in line with AXA Security standard.
• Consultancy for internal and client teams and key person for projects and initiatives (e.g. enabling new cloud service (AWS & Azure), service improvement, operations excellence, etc.).
• Collaborate daily with global team members and other IT teams to implement new capabilities
• Implement and maintain high quality documentation.
• Establish and recommend policies on system use and services; help define offerings, KPIs, monitoring, and overall management of the services.
• Travel occasionally to other AXA offices in ASPAC region.
• Review cloud infrastructure solution design and investigate on the feasibility according to AXA standards

We are looking for someone with the following experience and skills:

Experience

• 3+ years of experience in system operation, application support or consulting role, with a focus on system/application server support & administration.
• Experienced on Linux sysadmin, skilled at troubleshooting system or network issues.
• Certifications and hands on Experienced on either AWS (prod), Azure (prod) and a plus with Openshift administration
• Good communication skills in English, written and oral. Technical writing skills are an advantage.
• Experienced on CI/CD pipeline configuration and administration
• Experienced on Cloud/on-prem Application Solution Design
• Experienced with enterprise systems monitoring; knowledge of Prometheus, Zabbix, or Nagios is a plus (not mandatory.)
• Experienced on automation (TerraForm/Ansible or similar tools like Puppet or Chef)

Nice to have: Experience with Kubernetes or Docker-based containers.

• Certification Mandatory: Either AWS or Azure

Technical skills

• Windows/Red Hat hands on experience. Linux skills or better, although certifications are not required.
• Extensive technical experience with middleware and JAVA based application development are great to have.
• Mandatory: Strong understanding of web technology, virtualization, container and cloud based technologies (e.g: Network Load Balancing, VMWare, Docker, AWS/Azure platform).
• Solid knowledge of various IT domains such as: servers, storage, network, middleware, IT Security, etc.
• Experience in IT platforms operations management.
• Experience in Cloud technologies implementation.
• Excellent Knowledge in Information System architecture.
• Proven working experience of Red Hat OpenShift: Containerization & Orchestration using Kubernetes and Docker is a big plus.
• Proven experience in Infrastructure as Code implementation is a plus.
• Knowledge of Agile methodologies (preferably scrum)

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.