Clinical Support & Patient Care Associate

HireHub; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Medical and Hospitalisation Leave

EIS

Medical Insurance

Training Provided

Job summary

HireHub clients a healthcare and wellness centre focused on healthy ageing and wellbeing. The team supports clinical and administrative tasks, including registration, vital signs, specimen handling and coordination with external labs.

Experience in a clinic, laboratory or health screening setting is preferred; Mandarin is an advantage. Roles involve six-day rotating shifts, with weekends, in Kuala Lumpur, Malaysia. Training is provided.

Qualifications

• Must have relevant healthcare qualification for the position.
• MLT candidates must have recognised MLT qualification and registration under the Allied Health Professions Act 2016.
• Clinic Assistant candidates should have a healthcare certificate or diploma.
• Detail-oriented and accurate; able to perform routine work with precision.
• Able to manage multiple clinical and administrative tasks; good command of English and Bahasa Malaysia.

Responsibilities

• Assist clients with registration, ID verification, forms and pre-consultation prep.
• Record vital signs and basic health measurements accurately.
• Support blood collection and specimen handling within scope of practice.
• Label, document, store and transport specimens correctly, including temperature-sensitive samples.
• Coordinate with external laboratories on test requests, turnarounds and results.
• Monitor test results and promptly forward completed results to the attending doctor.
• Prepare, clean and reset consultation and treatment rooms; manage equipment and supplies.
• Assist doctors and nurses during procedures as needed.
• Perform routine equipment checks, quality control and calibration records for point-of-care devices.
• Maintain accurate clinical records and system entries.
• Follow hygiene, infection control and waste disposal procedures.
• Coordinate with front desk for smooth client movement and room utilisation.
• Support offsite health screenings and corporate health events.
• Assist with stock counts, audits and inspection preparation.
• Contribute to internal reporting with screening volume and lab turnaround data.

Skills

English

Bahasa Malaysia

Detail-oriented

Multitasking

Teamwork

Education

Healthcare certificate/diploma

MLT qualification

Tools

LIS (Laboratory Information System)

EMR

Job description

HireHub clients a healthcare and wellness centre focused on healthy ageing and wellbeing. The team supports clinical and administrative tasks, including registration, vital signs, specimen handling and coordination with external labs.

Experience in a clinic, laboratory or health screening setting is preferred; Mandarin is an advantage. Roles involve six-day rotating shifts, with weekends, in Kuala Lumpur, Malaysia. Training is provided.