Clinical Specialist

Terumo; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated clinical support specialist to enhance healthcare education and product knowledge among healthcare professionals. This role involves planning and executing strategic educational activities, providing consultations on product applications, and managing relationships with healthcare professionals. The ideal candidate will have a diploma in nursing and several years of clinical experience, along with strong communication and organizational skills. Join a forward-thinking company to make a significant impact on healthcare practices and patient safety.

Qualifications

• 2-5 years of clinical experience in hospitals or healthcare.
• Experience in sales/marketing/clinical application for healthcare products.

Responsibilities

• Plan and execute educational activities for healthcare professionals.
• Provide consultation on product utilization and enhance patient safety.

Skills

Microsoft Office

Communication Skills

Public Speaking

Research Skills

Organizational Skills

Education

Diploma in Nursing

Job description

About the Company

As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Summary

Responsible of clinical support of MCS product portfolio; summarizing the overall job duties

• Plan, develop and execute strategic educational activities and partnerships with HCPs.
• Champion Terumo product knowledge relating it to latest clinical guideline/recommendations and market situation, to provide consultation to HCPs, distributors, and customers.
• Provide and align education activities with sales personnel to achieve KPI and sales goal.

Key Requirements

Education function

• Manage HCPs in developing current and new HCPs to support Terumo Malaysia educational activities
• Plan and coordinate Terumo Malaysia educational activities such as but not limited to lectures, workshops, clinical articles with HCPs according to business direction
• Develop strategic educational activities and partnerships with HCPs, hospitals, associations, Ministry of Health, and educational institutions
• Execute educational activities for customers in product awareness and clinical applications
• Support sales team/distributor in product training, product troubleshooting, and collecting customer feedback on product/services
• Prepare educational presentation materials in softcopy/hardcopy for both internal and external customers.

Consultation function

• Champion and provide consultation on product utilization and applications
• Provide solutions to enhance patient and end users’ (practitioner) safety
• Consultation on current and potential clinical issues
• Assistance with policy/ guideline and procedure development of healthcare settings.
• Consultation on standardization of products and practices
• Contribute relevant information based on evidence-based practices, recommendations, guidelines for sales and marketing materials.
• Collaborate with the marketing and sales team and support them to ensure optimum customers’ experience.

KOL Network Management function

• Build good working relationship with HCPs
• Ensure compliance with company policies in interactions with HCPs
• Establish KOL network, strengthen relationships with decision makers & end user
• Participate in exhibition or trade show

Functional / Technical Skills

• Microsoft office
• Communication skill
• Public speaking skill
• Research skill
• Organizational skill

Education and Experience

• Diploma in nursing
• At least 2-5 years of clinical working experience in hospitals, research labs and healthcare industry.
• At least 2–3-year experience in sales/marketing/clinical application role for healthcare related products.
• Preferably experience in intravenous (IV) management

Note to External Recruitment Agencies:

Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.