Clinical Receptionist cum Social Media Assistant

Ropheka Physiotherapy & Sports Injury Centre; Seremban; On-site; MYR 20,000 - 30,000; Full time

Job summary

A leading physiotherapy center in Negeri Sembilan seeks a Clinical Receptionist cum Social Media Assistant. This full-time role involves handling front office duties, managing social media, and providing exceptional customer service in a friendly, professional environment. The ideal candidate should possess excellent clerical skills, fluency in English and Bahasa Malaysia, and creativity in social media content management. Benefits include fixed working hours, annual leave, and medical coverage.

Benefits

High number of annual leave days

Yearly increment based on performance

Commission-based

Medical benefits

Additional in-house benefits

Qualifications

• Able to start as soon as possible.
• Basic computer skills including Microsoft Office are required.
• Proven work experience as a receptionist, preferably in a clinical setting.

Responsibilities

• Perform receptionist duties such as answering phone calls and greeting patients.
• Assist with social media management including content creation.
• Ensure smooth front office operations and provide excellent customer service.

Skills

Clerical skills

Communication

Customer Service

Content Creation

Data Entry

Fluency in English

Fluency in Bahasa Malaysia

Education

Diploma in a relevant field

Tools

Microsoft Office

Capcut

Canva

Job description

Clinical Receptionist cum Social Media Assistant

Ropheka Physiotherapy & Sports Injury Centre is Negeri Sembilan's pioneer and leading physiotherapy center, offering personalized treatment tailored to each individual. Located in Seremban, our highly experienced team ensures faster recovery and lasting results through one-to-one sessions and customized treatments. We emphasize pain education, self-management advice, and active approaches to exercise and rehabilitation. Our friendly and professional environment is fully equipped to serve all ages.

Role Description

This is a full-time on-site role for a Clinical Receptionist cum Social Media Assistant, located in Seremban. The successful candidate will perform receptionist duties such as answering phone calls, greeting patients, and managing clerical tasks. Additionally, they will assist with social media management, including content creation and engagement with followers. The candidate will ensure smooth front office operations and provide excellent customer service.

Qualifications

Requirements:

• Able to start as soon as possible.
• Diploma in a relevant field.
• Clerical skills, including filing, data entry, and record keeping.
• Fluency in English and Bahasa Malaysia is required. Additional languages are a bonus!
• Strong communication and customer service skills.
• Proven work experience as a receptionist, preferably in a clinical setting.
• Basic computer skills (Microsoft Office).
• Ability to handle multiple tasks and work in a fast-paced environment.
• Own transport and ability to drive.
• Creative with ability to professionally use Capcut & Canva to improve social media content and engagement.
• Fixed working hours.
• High number of annual leave days.
• Yearly increment based on company and individual performance.
• Commission-based.
• Medical benefits.
• Additional in-house benefits.

Kindly send your CV/resume via email to:

cc: [e-mail]

Position Seniority Level