Clinical Executive, HD

Freseniusmedicalcare; Petaling Jaya; On-site; MYR 78,000 - 123,000; Full time

Job summary

Fresenius Medical Care in Malaysia is seeking a Clinical Executive (HD & CC) to promote haemodialysis equipment and consumables across government and private sectors, focusing on East Malaysia.

You will build long-term relationships with clinicians and administrators, deliver education and training, and coordinate service, logistics, and after-hours support.

The ideal candidate is a registered nurse with strong English and Bahasa Malaysia, willing to travel and engage with diverse stakeholders.

Qualifications

• Must hold registered nurse with current state registration.
• Excellent communication in English and Bahasa Malaysia.
• Willingness to travel extensively and provide out-of-hours service.
• Strong ability to build and maintain client relationships.
• Proficient with MS Word, Excel and PowerPoint.

Responsibilities

• Territory - East Malaysia. Support area Business Executive on territorial business and clinical requirements.
• Promote and sell medical equipment and consumables to Public, Private and NGO sectors; develop long-term relationships.
• Attend business reviews to assess accounts and territory performance; identify opportunities.
• Coordinate education programs and clinical training for patients/customers in the territory.
• Conduct dialysis center visits and report nephrologist/intensivist engagement; ensure timely service coordination.
• Provide on-call support during and after office hours; assist area heads during peak periods.

Skills

English

Bahasa Malaysia

Interpersonal skills

Communication skills

Willing to travel

IT skills

Education

Registered Nurse - State Registration

Job description

Clinical Executive, HD & CC

Introduction

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision- "Creating a future worth living. For patients. Worldwide. Every day-", we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation

Role Summary

As a Clinical Executive, you are responsible for promoting and selling medical equipment and consumables for Haemodialysis / Critical Care products across government and private healthcare sectors. This role focuses on building and sustaining long-term business relationships with clients, ensuring professional and well-mannered service delivery at all times.

Your Responsibilities:

• Territory - East Malaysia

• To support area Business Executive on territorial business & clinical requirements, to ensure excellence in service in all areas of Haemodialysis accounts encompassing Public, Private and NGO sectors.
• Promote and sell medical equipment, consumable products to Public, Private and NGO sectors, able to develop long term business relationship with existing and potential clients.
• Attend business reviews on periodical basis to review accounts & territory performance.
• Identify new business opportunities, customers, markets, and potential products.
• Manage other administrative tasks that will be assigned based on the business and department needs from time to time (inventory, account receivables (DSO), market competitor survey (MCS), competitor analysis among other key tasks).
• Organize/coordinate events/talks/seminars to customers/patients/clients.
• To maintain highly respected relationships, within & outside the organization.
• To develop and support education programs & provision of clinical and product training to patients/customers in responsible territory or as per Business Department requirement in other location.
• To conduct dialysis center visits to ensure adequate follow up of their business needs and therapy application.
• To report visits of nephrologist, intensivist, anaesthetist, or dialysis nursing team on regular basis to develop business and clinical engagement on time.
• To ensure effective coordination between account's nursing team, customer services and logistics for timely & reliable service & support.
• To provide on-call support during and after office hours (after office-hours support will be based on clinical roaster).
• To support area business heads during high workload period or the absence of the other team members.
• Any other tasks, support and territories as deemed required.

Your Profile:

• Registered Nurse - Current State Registration.
• Good command of English Language and Bahasa Malaysia with exceptional interpersonal & communication skills.
• Ability to initiate, prepare & conduct Service and team meetings.
• Self-driven and self-motivated, confident and possess pleasant personality.
• Agility in role, responsibilities & planning.
• Willing to travel extensively and provide out-of-hours service, including weekends.
• Required to have own car and valid driving license.
• Ability to apply administrative IT skills in daily activities, such as Windows applications - Word, Excel and PowerPoint

Desirable:

• Renal nursing experience (Haemodialysis, Peritoneal Dialysis & Intensive Care)
• Relevant post basic qualification
• Demonstrated commitment to quality improvement initiatives.
• Knowledge of adult learning and prior educator experience.

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
• Opportunity to grow your career in a leading healthcare company, working with cutting-edge dialysis solutions and making a direct impact on patient care.
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
• A large number of committed people with a wide range of skills, talents and experience
• The benefits of a successful global corporation with the collegial culture of a medium-sized company
• Be part of a collaborative, high-performance team, where your contributions are recognized and you can continuously develop your skills and expertise.