Clinic Assistant cum Admin (Chiropractic & Physiotherapy)

Renew Chiropractic Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A family-focused chiropractic and physiotherapy center is seeking a motivated Clinic Assistant cum Admin. The successful candidate will manage patient interactions and administrative duties, contributing to a supportive environment for both patients and staff. This role demands strong communication skills and a proactive attitude.

Benefits

Attractive salary + commission scheme

Benefits including EPF and SOCSO

Annual and medical leaves

Qualifications

• Fluency in English and Bahasa Malaysia; Mandarin is an advantage.
• Basic computer skills required.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist all patients, ensuring a welcoming experience.
• Manage calls and respond to inquiries through social media.
• Schedule and follow up on patient appointments.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Tools

Microsoft Office

Scheduling software

Job description

Clinic Assistant cum Admin (Chiropractic & Physiotherapy)

Are you passionate about helping others and thrive in a dynamic environment? Join our team at Renew Chiropractic & Physiotherapy Centre, a family-focused chiropractic & physiotherapy centre located in Sentul, Kuala Lumpur, as our Clinic Assistant cum Admin!

We value our employees as much as we value our patients. If you are seeking a meaningful profession with a purpose and eager to develop your talents and skill, join us to touch the lives of people!

Requirements:

Must have full working rights in Malaysia.

Fluent in both written and spoken English, & Bahasa Malaysia with Mandarin being an added advantage.

5.5 working days a week (able to work on weekends and selected public holidays)

Basic computer skills (e.g., Microsoft Office, WhatsApp, scheduling software).

Excellent organizational and multitasking skills - able to prioritize and manage multiple tasks effectively in a fast-paced environment.

Cooperative, and willing to learn.

Excellent communication and interpersonal skills with the ability to interact with patients.

Proactive, friendly and empathetic with a patient-focused mindset.

Able to work independently as well as collaboratively in a team.

Able to perform well under pressure and in time-sensitive situations.

Job Responsibilities:

Customer Service:

Greet and assist all patients, ensuring a welcoming and professional experience.

Manage phone calls and promptly reply to all incoming inquiries on our social media platforms (WhatsApp, Instagram, Messenger and etc)

Provide and educate accurate information about our services and products to patients.

Administrative Duties:

Register, schedule, and follow up on appointments for new and existing patients.

Process billing and payment collections.

Maintain accurate and organized records of patient records, products and related documentation.

Ensure cleanliness and hygiene of the clinic.

Adhere to communication procedures, guidelines, and company policies.

Perform ad hoc tasks as required.

Work closely with chiropractors, physiotherapists and the clinic team to ensure seamless patient care.

Why Join Us?

Attractive salary + commission scheme

Modern, spacious, and comfortable work environment

Friendly and supportive work culture.

Benefits including EPF, SOCSO, allowance, annual and medical leaves

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Clinic Assistant? Which of the following types of qualifications do you have? Do you have customer service experience? Which of the following languages are you fluent in? How would you rate your English language skills?

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