Clinic Assistant

Established since 2006, BIG Pharmacy Healthcare Sdn Bhd has grown progressively from a neighborhood pharmacy to one of Malaysia’s leading pharmacy chain. We are expanding rapidly with over 300 hundred outlets throughout Malaysia. Big Pharmacy is the fastest growing community pharmacy in Malaysia. The group is poised for expansion nationwide with its strong management team, wide product range, and institutionalised pharmacist training program which formed the foundation of our successful business model.

Job Description

• Greet patients upon arrival and provide a welcoming environment.
• Document patient care and services in their medical records.
• Take and document patient vitals, such as blood pressure, height and weight, heart rate, and perform routine nursing tasks to get a patient ready for a physician consultation.
• Organize patient documents and manage form intake, including consents and billing forms.
• Ensure patient confidentiality at all times.
• Contact patients with appointment reminders and manage schedule changes.
• Prepare the patient rooms for examination based on provider preferences and the purpose of the visit.
• Restock supplies, maintain clean work areas, and manage room changeover throughout the day.
• Use clinical equipment as requested, within the policy guidelines.
• Monitor equipment and perform quality checks to ensure that all equipment performs as needed during operating hours.
• Assist in any emergency care if needed.
• Provide excellent customer service to the staff and patients throughout the day.

• Minimum Diploma or Degree in any related field.
• Previous job experience in healthcare industry will be an added advantage.
• Mature with pleasant personality, tactful and has good interpersonal skills.
• High level of initiative & able to work independently.
• Possess a positive and can-do attitude.