Clinic Assistant

Klinik Medivon; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local healthcare clinic in Puchong seeks a responsible and friendly Clinic Assistant. The candidate will manage patient registrations, assist with clinical procedures, and handle payments while ensuring smooth operations. Key qualifications include at least an SPM, good communication skills in Bahasa Malaysia and English, and the ability to work independently. The position involves working weekends on a rotational basis, offering training and development opportunities.

Benefits

Training and development opportunities

Annual leave entitlement

Medical leave entitlement

Public holiday replacement leave

Qualifications

• Able to speak Bahasa Malaysia and English; Mandarin is a bonus.
• Pleasant personality with good communication and interpersonal skills.
• Responsible, honest, punctual, and able to work independently.

Responsibilities

• Greet and register patients, manage waiting list and appointment schedules.
• Assist doctors with simple clinical procedures and patient preparation.
• Maintain cleanliness and organization of consultation and treatment areas.

Skills

Communication skills

Interpersonal skills

Basic computer literacy

Ability to work independently

Education

Minimum SPM qualification

Tools

Microsoft Office

Clinic system software

Job description

Working Hours: 45 hours per week (alternate shifts)

Job Description

We are seeking a responsible, friendly, and proactive Clinic Assistant to join our medical team. The ideal candidate will help ensure smooth daily operations, provide excellent patient service, and support our clinical staff in delivering quality healthcare.

Key Responsibilities

• Greet and register patients; manage waiting list and appointment schedules
• Answer phone calls, handle enquiries, and provide basic information to patients
• Assist doctors with simple clinical procedures and patient preparation
• Handle payments, issue receipts, manage panel claiming processes (e.g., e-claim submissions, GL verification), and maintain accurate records
• Dispense medications as instructed by the doctor
• Maintain cleanliness and organization of consultation and treatment areas
• Manage stock inventory for medical supplies and medications
• Ensure patient confidentiality and adherence to clinic SOPs
• Any other administrative and operational tasks assigned by the doctor/clinic manager

Requirements

• Minimum SPM qualification (higher qualifications are an advantage)
• Able to speak Bahasa Malaysia and English (Mandarin is a bonus)
• Pleasant personality with good communication and interpersonal skills
• Basic computer literacy (Microsoft Office, WhatsApp, clinic system software)
• Responsible, honest, punctual, and able to work independently
• Able to work on weekends/public holidays (rotational basis, if applicable)
• Previous experience in clinics, pharmacies, or healthcare settings is an advantage, but fresh graduates are welcome

Benefits

• Training and development opportunities
• Annual leave entitlement
• Medical leave entitlement (MC)
• Compensable public holiday replacement leave if required to work on public holidays

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