Client Success Manager - Recruitment Agency

Jobstreet Malaysia; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency is seeking a Client Success Manager to drive business growth by identifying hiring needs and presenting recruitment solutions. This sales role emphasizes relationship-building and requires a degree in a related field along with strong sales skills. The position offers a competitive salary with an uncapped commission structure and opportunities for career advancement.

Benefits

Competitive basic salary with uncapped commission

Ongoing training and mentorship

Opportunity for career progression

Qualifications

• Minimum 2-3 years experience in sales or recruitment.
• Fluent in English and Bahasa Malaysia.
• Energetic and results-oriented with excellent negotiation skills.

Responsibilities

• Actively sell recruitment and staffing services.
• Build and maintain strong, long-term relationships with clients.
• Meet or exceed monthly sales targets.

Skills

Sales

Business Development

Communication

Negotiation

Education

Diploma or Degree in Business, HR, Marketing, or a related field

Job description

Client Success Manager - Recruitment Agency

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Client Success Executive – Recruitment Solutions

About the Role

Do you enjoy building relationships and turning conversations into business opportunities? As a Client Success Manager at our recruitment agency, you’ll be the driving force behind business growth — identifying hiring needs, pitching recruitment solutions, and closing deals with companies across various industries.

This is a sales role with purpose. You'll be helping businesses grow by delivering the right talent and shaping careers along the way.

What You'll Do

Actively sell recruitment and staffing services to corporate clients

Prospect and engage with new leads through cold calls, emails, LinkedIn, and networking

Understand clients’ hiring challenges and offer suitable recruitment solutions

Prepare proposals, negotiate terms, and close sales

Work with recruiters to ensure timely and successful placements

Build and maintain strong, long-term relationships with clients

Meet or exceed monthly sales targets and KPIs

Maintain accurate records of all client interactions in CRM

Who We're Looking For

Diploma or Degree in Business, HR, Marketing, or a related field

Minimum 2- 3 year of experience in sales, business development, or recruitment sales preferred

Fresh graduates with strong persuasion and communication skills are also encouraged to apply

Fluent in English and Bahasa Malaysia (spoken and written)

Energetic, self-driven, and results-oriented

Excellent interpersonal and negotiation skills

Comfortable with cold calling and client presentations

What You’ll Gain

Competitive basic salary + uncapped commission structure

Hands-on experience in the fast-paced recruitment industry

Ongoing training and mentorship to sharpen your sales and business skills

Opportunity to work with top brands and companies across Malaysia

Career progression into Key Account Management, Senior Sales, or Recruitment Consulting

Only shortlisted candidates will be contacted.

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