Client Services Manager

Roles and Responsibilities

● Independently manage assigned clients and consistently meet client expectations.

● Support the engagement & relationship with the Retailer's product team and vendor's key account/trade marketing team.

● Quickly learn and have a good understanding of retail, commercial/category management.

● Comfortable analyzing complex data sets on the market, customers, and competitors, and able to generate insights and provide business case recommendations.

● Contribute to the team effort by accomplishing related results and participating in projects, as needed.

● Comfortable with report generation and presentations, with a passion for business insights and business action.

● Support all sales-related initiatives and be comfortable with budgets and targets.

Qualifications

● 3-5 years of working experience (experience in client servicing is an added advantage).

● Bachelor's or Master's Degree in Business Administration, Marketing, Computer Science, Computer Engineering, or related fields.

● Able to work both independently and within a team.

● Comfortable in presentations and reporting explanations.

● Attention to detail and the ability to multi-task in a deadline-driven atmosphere.

● Eager to learn, self-driven, takes initiative, and takes on challenges with a positive attitude.

● Able to think creatively, identify, and resolve problems.

● Good analytical, organizational, and time management skills.

● Self-driven, hard-working, and technology-savvy.

● Good communication and interpersonal skills.

● Ability to work under pressure.