Client Service Lead, Fund Distribution — Hybrid

Euroclear; Malaysia; Hybrid; MYR 120,000 - 150,000; Full time

Benefits offered by this job

Attractive and flexible working environment (hybrid)

Job summary

Euroclear is seeking a dedicated Client Service Lead for fund distribution in Malaysia. The role involves managing client fees, ensuring exceptional client service, and leading a team. The successful candidate will have over 10 years of experience in client relationship management, with a strong ability to coordinate projects and handle escalations.

The position offers a flexible hybrid working environment. If you're passionate about client service and operational excellence, this is the role for you.

Qualifications

• Minimum of 10 years’ experience managing a team.
• Strong background in client relationship management.
• Experience in handling escalations and resolving conflicts.

Responsibilities

• Manage client fund requests and escalations in a timely manner.
• Lead the quarterly trailer fee calculation and payment process.
• Provide expert support and guidance to team members.

Skills

Client relationship management

Project coordination

Analytical skills

Conflict resolution

Job description

Euroclear is seeking a dedicated Client Service Lead for fund distribution in Malaysia. The role involves managing client fees, ensuring exceptional client service, and leading a team. The successful candidate will have over 10 years of experience in client relationship management, with a strong ability to coordinate projects and handle escalations.

The position offers a flexible hybrid working environment. If you're passionate about client service and operational excellence, this is the role for you.