Client Executive, Public Sector

NetApp; Iskandar Puteri; On-site; MYR 60,000 - 100,000; Full time

Job summary

A leading company in technology, NetApp, is seeking a motivated Client Executive to enhance customer relationships and drive sales within the Public Sector in Malaysia. The role demands exceptional sales ability, technical knowledge in IT, and strong communication skills, with responsibilities including prospecting, proposal development, and sales management. Candidates with over 10 years of experience in IT sales are preferred, particularly those familiar with channel partnerships and public sector sales cycles.

Qualifications

• Strong understanding of public sector sales cycle.
• Experience with channel/partner ecosystems.
• Ability to convey complex technical information.

Responsibilities

• Leverage industry contacts to acquire new customers.
• Manage the sales pipeline effectively.
• Proactively address customer support issues.

Skills

Sales Skills

Relationship Building

Negotiation Skills

Technical Understanding

Communication Skills

Education

10+ years of overall experience

5 years in IT enterprise sales

Job description

Job Summary

NetApp is looking for a Client Executive to join our exceptional sales team in Malaysia. We are looking for a motivated sales person to understand and sell NetApp's full product, cloud and professional services portfolio to new and existing NetApp customers for our Public Sector accounts in Malaysia. This individual will be responsible in maintaining positive on-going relationships to meet evolving customer needs, working in conjunction with channel partners. Your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling NetApp's Products and Services.

You will be supported by Cross-functional teams from NetApp's Marketing, Systems Engineering and Product Development functions to attain and exceed sales performance goals. You will utilize your excellent relationship building, negotiating, and strong technical skills to be successful in this role.

Job Requirements

The essential responsibilities of the Client Executive are to work directly with NetApp's partners and their customers to capture sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility include:

• Leverage existing industry contacts in the technology space in order to acquire new customers
• Identify, source and initiate contact with new prospects
• Manage the sales pipeline to quickly grow prospects into new customers
• Further develop existing customer relationships to increase our product utilization
• Enhance ongoing communication to maintain high customer satisfaction levels
• Proactively identify and address support issues in a timely manner Responsible for the creation, implementation and execution of sales plans
• Regular forecasting and reporting of revenue
• Maintain and demonstrate both a commercial and technical understanding of NetApp's products and services in order to appeal to a broad customer audience
• Attend and speak at tradeshows and conferences Manage RFP responses Provide, or facilitate training opportunities for your accounts.
• Identify NetApp customer references that can be utilized when reference selling.

Education

• At least 10 years of overall experience is preferred with minimum 5 years of experience in an IT enterprise space with strong understanding of its' sales cycle and know-hows in managing the Public Sector segment.
• Strong verbal and written communications skills, including presentation skills.
• Strong understanding of Channel/Partner Eco-system in a similar environment as NetApp
• Ability to work collaboratively with employees within department and across functions.
• Ability to convey information clearly and provide analysis as needed to help customer make buying decisions.
• Aptitude for understanding how technology products and solutions solve business problems.
• Conversant in the space of Data Centre and Infrastructures coupled with either Cloud, DevOps or Software knowledge and experience