Client Engagement Manager – Bristol

Blue Legal; George Town; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading legal recruitment firm seeks a Client Development Manager in Malaysia to enhance client relationships, especially within the Public Sector. The successful candidate will manage strategic development plans and client interactions, ensuring high engagement and satisfaction.

Qualifications

• Proven track record in client management and business development within professional services.
• Experience managing major bids with stakeholder and project management skills.
• Enthusiastic, confident, proactive, persistent, and robust.

Responsibilities

• Develop and deliver strategic client development plans.
• Conduct regular client team meetings to identify cross-selling opportunities.
• Support the rollout of a robust client management programme.

Skills

Client management

Business development

Stakeholder management

Project management

Job description

Location: South West

Salary: Market Rate

Salary band: Market Rate

Contract type: Permanent

Date posted: 07/08/2024

Blue Legal has partnered with an award-winning national law firm seeking a Client Development Manager. You will develop and enhance relationships with key Public Sector clients, driving growth and influencing the firm’s Public Sector practice, working closely with Client Relationship Partners and supporting teams.

The Responsibilities:

• Liaise with key stakeholders to develop and deliver strategic client development plans.
• Conduct regular client team meetings to share knowledge, identify cross-selling opportunities, and plan client development activities.
• Work with the wider team to ensure delivery of contractual requirements for key clients.
• Share insights and tools via the client intelligence portal and CRM system.
• Support the rollout of a robust client management programme, including client listening initiatives.
• Promote client-related work across the firm through internal communications.
• Broaden client relationships across the firm and clients’ businesses.
• Develop hot topics and legal/sector insights relevant to key clients.
• Manage relationship review meetings, including research, setting agendas, and follow-up actions.
• Promote client-related work through external channels such as the website, social media, and PR activities.

The Candidate:

• Proven track record in client management and business development within professional services.
• Experience managing major bids with stakeholder and project management skills.
• Enthusiastic, confident, proactive, persistent, and robust.
• Public Sector experience is advantageous but not essential.

Please note: Only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a relevant high-profile Agency or Association will be considered. Applications outside these sectors will not be accepted.

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