Client Development

GMO Z com Research Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

GMO Z com Research Sdn. Bhd. is seeking a Client Development Specialist in Kuala Lumpur. This role focuses on enhancing client relationships, achieving sales targets, and managing projects from beginning to end. The ideal candidate should have significant B2B sales experience, strong communication skills, and the ability to develop personalized solutions for clients.

Benefits

Health check costs coverage (Up to RM1,000 per annum)

Medical and dental costs coverage (Up to RM1,000 per annum)

Monthly transportation allowance (200 RM)

Company-covered overseas travel insurance

Annual leave of 12 days increasing annually

Sick leave of 14 days

Qualifications

• Minimum 5 years of professional work experience.
• At least 3 years in B2B new business development.
• Experience with SaaS or market research products.

Responsibilities

• Manage and grow client relationships to increase business share.
• Reactivate dormant clients with tailored solutions.
• Achieve sales targets and manage full project lifecycles.

Skills

B2B Sales

Project Management

Communication

Client Relationship Management

Proposal Creation

Tools

Excel

PowerPoint

Job description

GMO Research & AI offers an online research solution platform that allows access to our multi-panel and multi-country online panel network - Asia Cloud Panel. While we are constantly expanding our reach in Asia and globally, Asia Cloud Panel consists of over 65 million online consumer panelists across 16 APAC countries/markets, ranging from consumers to CEOs.

We are engaging people around the world, to create a resonance of people's voices and the goodwill of companies for better innovation.

Job Brief

As a Client Development Specialist, you will be responsible for deepening relationships with existing clients and reactivating dormant accounts, with a focus on increasing our market share and grow sales revenue. This role requires a proactive, client-focused individual with a strong understanding of B2B sales, excellent communication skills, and the ability to manage projects from start to finish.

This role includes responsibilities for achieving sales targets and meeting sales performance metrics.

Responsibilities

Manage and grow relationships with existing clients, aiming to increase their share of business with us.

Reactivate dormant clients by identifying their needs and providing tailored solutions.

Handle client inquiries, provide quotes, and check feasibility for research projects.

Achieve sales targets and client develoment performance metrics.

Collaborate with clients on cost adjustments and progress updates as needed.

Work with internal project management team to ensure seamless delivery of projects to clients.

Manage the full project lifecycle, from quoting to final delivery.

Attend client meetings and negotiations, both locally and internationally.

Prepare detailed sales presentations and proposals using Excel and PowerPoint.

Requirements and Skills:

Minimum 5 years of professional work experience.

At least 3 years of B2B new business development experience.

Experience with intangible products such as internet services, SaaS, consultancy, or market research.

Ability to manage meetings and close deals independently.

Proficiency in Excel and PowerPoint, with a high level of competency in proposal creation.

Willingness to travel as required.

Preferred Skills:

Experience working with Japanese companies.

Overseas study experience in an English-speaking country.

Fluency in multiple Asian languages is a plus, with a particular emphasis on Korean and Chinese/Mandarin.

Others

Business Hour: 9:00-18:00

Medical Claim:

a) Health check costs (Up to RM1,000 per annum).

b) Medical and dental costs (Up to RM1,000 per annum).

Monthly transportation allowance: 200 RM.

Company-covered overseas travel insurance.

Annual leave: 12 days (increasing annually).

Sick leave: 14 days.

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