Client Delivery Director

2X; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A dynamic marketing company in Kuala Lumpur seeks a Client Delivery Director to lead and manage client relationships effectively. The ideal candidate will ensure stability of client accounts through strong communication and delivery of superior services. With over 10 years of marketing experience and a background in B2B software, you will lead a talented team and contribute to strategic initiatives. This leadership role offers competitive compensation and a vibrant work environment.

Qualifications

• Minimum 10 years of working experience in Marketing.
• 3+ years of experience in program, change management, or project management.
• Experience with project management, process or operations improvement.

Responsibilities

• Responsible for stability of client accounts through effective communication.
• Lead client governance meetings with operational updates.
• Act as the people manager of a talented team.

Skills

Communication skills

Project management

B2B software marketing

Change management

Teamwork

Detail orientation

Education

Bachelor's degree in Business, Marketing, Engineering, Computer Science, Mathematics or a related field

Job description

Group Company: 2X Marketing

Designation: Client Delivery Director

Office Location: Menara LGB, TTDI

What will you do?

• Responsible and accountable for the stability of client accounts by nurturing the relationship with client stakeholders through effective communication and delivery of superior marketing services and results.
• Lead the client governance meetings with the right mix of operational updates, alignment check-ins, and exchange of ideas and advisory.
• Supports and contributes to the overall strategy of account growth and expansion.
• Act as the people manager of a team of talented and highly motivated resources, caring for their growth, well-being, and job satisfaction.
• Contribute as a member of the leadership team on company-wide initiatives.
  
  

What do you need to succeed?

• Bachelor's degree in Business, Marketing, Engineering, Computer Science, Mathematics or a related field.
• Minimum 10 years of working experience in Marketing.
• 3+ years of experience in program, change management, or project management within a fast-paced metrics-driven environment.
• Prior experience in B2B software marketing is highly desirable.
• Experience with project management, process or operations improvement.
• Self-starter, strong drive, bias for action and result-oriented with the ability to influence others at both peer and leader levels.
• History of cross-functional partnership, teamwork and willingness to roll up one's sleeves to get the job done.
• Detail orientation with a demonstrated ability to self-motivate and follow through on projects.
• Demonstrated ability to thrive in ambiguous environments.
• Strong communication skills: Impeccable written and oral communication credentials, and ability to translate data into information and storytelling that influences stakeholders and business strategy.