Client Delivery Director

2X; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

An established industry player is seeking a Client Delivery Director to drive client success through strategic marketing services. In this pivotal role, you will nurture client relationships, lead governance meetings, and contribute to account growth strategies. Your expertise in project management and communication will be vital in guiding a talented team and ensuring the delivery of exceptional results. Join a dynamic leadership team where your contributions will significantly impact the company's success and client satisfaction. If you're a self-starter with a passion for marketing and a track record in B2B environments, this opportunity is perfect for you.

Qualifications

• 10+ years of experience in Marketing with a focus on B2B software is preferred.
• Strong communication and leadership skills are essential.

Responsibilities

• Manage client relationships and ensure delivery of superior marketing services.
• Lead governance meetings and support account growth strategies.

Skills

Marketing

Project Management

Change Management

Communication Skills

Team Leadership

B2B Software Marketing

Detail Orientation

Cross-Functional Partnership

Education

Bachelor's degree in Business, Marketing, Engineering, Computer Science, or Mathematics

Job description

Group Company: 2X Marketing

Designation: Client Delivery Director

Office Location: Menara LGB, TTDI

What will you do?

1. Responsible and accountable for the stability of client accounts by nurturing the relationship with client stakeholders through effective communication and delivery of superior marketing services and results.
2. Lead the client governance meetings with the right mix of operational updates, alignment check-ins, and exchange of ideas and advisory.
3. Support and contribute to the overall strategy of account growth and expansion.
4. Act as the people manager of a team of talented and highly motivated resources, caring for their growth, well-being, and job satisfaction.
5. Contribute as a member of the leadership team on company-wide initiatives.

What do you need to succeed?

1. Bachelor's degree in Business, Marketing, Engineering, Computer Science, Mathematics or a related field.
2. Minimum 10 years of working experience in Marketing.
3. 3+ years of experience in program, change management, or project management within a fast-paced metrics-driven environment.
4. Prior experience in B2B software marketing is highly desirable.
5. Experience with project management, process or operations improvement.
6. Self-starter, strong drive, bias for action and result-oriented with the ability to influence others at both peer and leader levels.
7. History of cross-functional partnership, teamwork and willingness to roll up one's sleeves to get the job done.
8. Detail orientation with a demonstrated ability to self-motivate and follow through on projects.
9. Demonstrated ability to thrive in ambiguous environments.
10. Strong communication skills: Impeccable written and oral communication credentials, and ability to translate data into information and storytelling that influences stakeholders and business strategy.