Client Account Lead (Accounting)

Link Compliance; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading Real Estate Management Software Product company is seeking a dedicated individual to provide support in system setup and implementation. The role involves liaising with clients, addressing issues, and documenting changes, ideal for an accounting graduate interested in the IT industry. The company offers a collaborative environment where one can lead discussions and help enhance client satisfaction.

Qualifications

• Candidates must have full working rights for Malaysia.
• Experience with systems or technical knowledge preferred but not mandatory.

Responsibilities

• Liaise with customers for system setup and implementation support.
• Identify issues in client data and offer solutions.
• Document system updates and maintain knowledge base.

Skills

Good English

Bahasa Malaysia

Ability to prioritize

Multi-tasking

Team leadership

Independence

Integrity

Education

Degree/Diploma in Accounting

Job description

We are representing a Real Estate Management Software Product company located at Bangsar South, Selangor. This is a full time perm role with the product company.

Job Responsibilities:

• Liaise with customer to obtain information and data required for system setup and implementation and also support after sales.
• Identify the problem in the obtained information and data. Liaise with clients regarding issues and solutions for them.
• Prepare and maintain system documentation in accordance with any new release and updates.
• Compiling and updating current issues, documenting and contributing to the content knowledge base.
• Lead the discussion with client and small team of junior.
• Keep track of timeline and liaise with programmer if any issues.

Job Requirements:

• Candidates have full working rights for Malaysia.
• Required languages: Good English and Bahasa Malaysia.
• Preferably a degree/diploma holder in ACCOUNTING.
• This role is open for anyone with strong accounting who is interested in IT industry. The candidate will learn the processes of IT industry.
• Experience working with systems OR knowledge in systems/technicalities is preferable, but not necessary.
• Ability to prioritise and multi-task.
• Able to work independently, committed, motivated, good working attitude, initiative and integrity.
• Able to lead a small team and speak to client independently with confidence.