Clerk, Customer Service

DB Schenker; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global logistics company located in Shah Alam, Malaysia is seeking an individual responsible for processing delivery orders, liaising with customers, and handling documentation. Candidates should possess a minimum SPM certification and basic knowledge of Microsoft Office tools. Strong English communication skills are essential. The role offers competitive wages and comprehensive benefits, supporting a healthy work-life balance.

Benefits

Continual training and development

Comprehensive benefits package

Work-life balance policies

Comprehensive insurance package

Qualifications

• Minimum SPM certification required.
• Basic knowledge of Microsoft Office tools is necessary.
• Ability to communicate, read and write in English.

Responsibilities

• Process delivery orders and handle customer inquiries.
• Verify and validate all warehouse documents.
• Prepare daily, weekly, and monthly shipment reports.

Skills

Communication in English

Microsoft Office

Problem-solving

Education

SPM certification

Tools

Warehouse Management System

Job description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

This position is responsible for processing delivery orders, liaising with customers, maintaining and handling of documents and filing.

• Verify, check and validate all warehouse document transactions
• Prepare daily, weekly and monthly shipment tracking reports
• Process inbound and outbound transaction system
• Filing and handling of documents
• Liaise with customer and assist on resolving issues that arise

• Minimum SPM certification.
• Basic knowledge with Microsoft office tools.
• Able to communicate, read and write in English.
• Knowledge on warehouse management system is an advantage.

Benefits

• We’re strong believers in continual training and development for our people. After all, your success is our success.
• DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.
• Our vacation and leave policies reflect our belief in proper work-life balance.
• See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
• We provide comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA) & Group Term Life (GTL).

To be considered for this position you must have valid rights to work and live in Malaysia.