Clerk, Customer Service

DB Schenker; George Town; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking global logistics network where you can shape your career and make a real impact. This position involves processing delivery orders, managing documents, and liaising with customers to resolve issues. You will be part of a diverse team that values individual perspectives and skills. Enjoy comprehensive benefits, continual training, and the opportunity to experience international challenges. If you are customer-oriented and a good team player, this is the perfect role for you!

Benefits

Comprehensive insurance package

Continual training and development

Work-life balance policies

International opportunities

Qualifications

• Diploma in Logistics or equivalent required.
• Ability to speak and write in English is essential.

Responsibilities

• Process delivery orders and maintain documents.
• Prepare shipment tracking reports and liaise with customers.

Skills

English Communication

Customer Service

Document Handling

Teamwork

Education

Diploma in Logistics

Tools

Microsoft Office

Job description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

This position is responsible for processing delivery orders, liaising with customers, maintaining and handling documents, and filing.

1. Verify, check, and validate all warehouse document transactions.
2. Prepare daily, weekly, and monthly shipment tracking reports.
3. Process inbound and outbound transactions in the system.
4. File and handle documents.
5. Liaise with customers and assist in resolving issues that arise.
6. Qualifications: Diploma in Logistics or equivalent.
7. Ability to speak and write in English.
8. Computer literate (Microsoft Office).
9. Customer-oriented with integrity.
10. Good team player.

Benefits:

• We believe in continual training and development for our people. Your success is our success.
• DB Schenker Malaysia offers a Total Rewards Package with competitive wages, comprehensive benefits, and reward systems.
• Our vacation and leave policies support work-life balance.
• Opportunity to see the world with DB Schenker! We offer international challenges and opportunities.
• Comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA), and Group Term Life (GTL).

To be considered for this position, you must have valid rights to work and live in Malaysia.