Clearance Broker-Assoc

FedEx; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in clearance and brokerage operations. This role offers a unique opportunity to engage with external customers, ensuring compliance and accuracy in processes. As part of a globally recognized company, you will benefit from career mobility and development opportunities, along with a comprehensive compensation and benefits package designed to support your well-being. If you are detail-oriented and possess strong problem-solving skills, this is the perfect opportunity to kickstart your career in a dynamic environment.

Benefits

Career Mobility and Development

Total Compensation and Benefits Package

Flexible Work Arrangements

Qualifications

• Graduates with a Diploma or Bachelor's Degree encouraged to apply.
• Experience in Customs Clearance or Logistics is a plus.

Responsibilities

• Provide clearance and brokerage support to external customers.
• Ensure accuracy and compliance with internal and external standards.
• Identify and resolve anomalies based on established procedures.

Skills

Accuracy & Attention to Detail

Microsoft Office & PC Skills

Planning & Organizing Skills

Interpersonal Skills

Problem Solving Skills

Education

Diploma

Bachelor's Degree

Secondary Education

Job description

Clearance & Brokerage Operations; Clearance Regulatory

Key responsibilities:

• Involves providing clearance and brokerage support to external customers and completing any related administration.
• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
• Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Skills Required:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Minimum Requirement:

• Graduates with at least a Diploma or Bachelor's Degree are encouraged to apply. No experience required.
• Those with Secondary Education with 2 to 3 years of experience in a Shared Service Centre, Customs Clearance, Operations, or general Logistics experience are also encouraged to apply.
• English proficiency is a must.
• Proficiency in a European Language that is not English is not required but could be an advantage.
• Able to work shift hours according to the office hours of the assigned country (Europe).

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences, and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.