Claims Management Processor

Accenture; Subang Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Claims Management Associate to enhance their insurance operations. In this role, you'll navigate routine problems and collaborate closely with your team and supervisor. With a focus on insurance claims management, you'll play a crucial part in redefining customer experiences and driving innovation. The position offers opportunities for personal growth and development through various training programs. If you're ready to contribute to a dynamic environment and make an impact, this role could be the perfect fit for you.

Qualifications

• 1-3 years of experience in insurance claims management.
• Strong customer service skills are essential for this role.

Responsibilities

• Solve routine problems with guidance and support.
• Contribute individually within a team with a focused scope of work.

Skills

Insurance Claims

Customer Service

Group Core Benefits Claims Case Management

Education

High School Diploma or GED

Job description

Job Title: Claims Management Associate

What are we looking for:

• Primary skill: Insurance Claims - P1
• Secondary skill: Customer Service - P1

Designation:

Claims Management Associate

Roles and Responsibilities:

In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Your interactions are primarily within your team and with your direct supervisor. You will be provided with detailed to moderate level of instruction on daily work tasks and new assignments. The decisions you make will impact your own work. You will be an individual contributor within a team, with a focused scope of work. Please note that this role may require rotational shifts.

Location:

Kuala Lumpur

Qualifications

• Skills Required: Group Core Benefits Claims Case Management, Insurance Claims P1
• Qualification: High School Diploma or GED
• Years of Experience: 1 to 3 years
• Languages: English B1, Mandarin B1

What would you do:

We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Our Intelligent Insurance Operations combines advisory, technology, and operations expertise, global scale, and a robust ecosystem with insurance transformation capabilities. It addresses the scope and complexity of the ever-changing insurance environment and offers a flexible operating model to meet each market segment's needs.

The team prepares case studies and develops business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement healthcare, subrogation, and recovery.

Training and Development

Take time to learn and grow through our regional learning hubs, connected classrooms, online courses, and learning boards. We foster an environment that encourages innovation in everything you do. Our global team of over 742,000 people in more than 120 countries brings unmatched experience and specialized skills across more than 40 industries. We embrace change to create value and shared success for clients, employees, shareholders, partners, and communities.

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