Chinese Speaking Dental Receptionist

DENTAL MARKETING SOLUTION SDN. BHD.; Kuala Lumpur; Remote; MYR 20,000 - 100,000; Full time

Job summary

Join a leading dental care provider as a Remote Chinese-Speaking Dental Receptionist. You'll manage patient communications from home while achieving a work-life balance, and contribute to the patient experience in a supportive team environment. The role offers flexible hours and opportunities for professional growth.

Benefits

Work-Life Balance

Career Opportunities

Flexible Work Environment

Qualifications

• Previous experience in a dental or healthcare setting is an advantage but not required.
• Comfortable with phone systems and technology related to remote work.

Responsibilities

• Manage patient appointments and follow-ups to ensure continuity of care.
• Provide administrative support and maintain accurate patient records.

Skills

Fluent in Chinese (Mandarin or Cantonese)

Fluent in English

Customer-Centric Approach

Excellent Communication Skills

Tools

Practice Management Software (Dental 4 Windows)

Phone Systems

Video Conferencing Tools

Job description

Job Advertisement: Remote Chinese-Speaking Dental Receptionist

Company: Clear Dental Group, Australia
Location: Remote (Work From Home)
Hours: 35-45 Hour a week
Employment Type: Full-Time

Join Clear Dental Group, a leading dental care provider in Sydney, Australia with 9 clinics, over 40 dentists, and 80 dedicated staff, as a Remote Chinese-Speaking Dental Receptionist. Be part of a professional and supportive team while working from the comfort of your own home.

Key Responsibilities:

• Follow-Up with Patients: Ensure patients are reminded of their appointments and treatment plans, building strong connections and trust.
• Recall System Management: Establish and maintain an effective system to ensure patients return for regular dental care.
• Daily Call Management: Answer incoming calls with professionalism, addressing inquiries, scheduling appointments, and directing calls as needed.
• Administrative Support: Maintain accurate records in our practice management system and assist with other administrative tasks as required.
• Bilingual Communication: Use your fluency in both Chinese (Mandarin or Cantonese) and English to provide exceptional service to a diverse patient base.
• Patient Feedback management: this includes promoting Google reviews and also managing positive and negative reviews.

What We’re Looking For:

• Language Skills: Fluent in Chinese (Mandarin or Cantonese) and English, both spoken and written.
• Experience: Previous experience in a dental or healthcare setting is an advantage but not required. Training provided for the right candidate.
• Availability: Able to work remotely from 8:00 AM to 8:00 PM Sydney time with a 1-hour lunch break.
• Tech Skills: Comfortable with phone systems, video conferencing tools, and practice management software (Dental 4 Windows).
• Customer-Centric Approach: A warm, friendly, and professional demeanor with excellent communication skills.

Why Join Clear Dental Group?

• Be Part of a Growing Team: Work with one of Sydney’s leading dental groups with a reputation for excellence.
• Work-Life Balance: Enjoy the flexibility of working from home.
• Career Opportunities: Be part of a supportive and professional environment with opportunities for personal and professional growth.

About Clear Dental Group:
At Clear Dental Group, we pride ourselves on delivering exceptional dental care across Sydney. With 9 clinics, over 40 skilled dentists, and 80 supportive staff, we are committed to improving oral health and enhancing patient experiences every day. Our website is cleardental.com.au.

How to Apply:
If you’re a motivated and organized individual looking to join a dynamic team, we’d love to hear from you! Submit your resume and a cover letter highlighting your skills and experience.

Apply now and take the next step in your career with Clear Dental Group!

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a dental receptionist? Which of the following languages are you fluent in?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

Researching careers? Find all the information and tips you need on career advice.