CHINESE RESTAURANT SUPERVISOR

Supervise efficient upkeep of tools through proper usage of equipment and devices.

Analyze all guest requirements and prepare plans to resolve customer care related issues and satisfy guests.

Monitor and ensure optimal cleanliness and sanitation for all growth-oriented organizational projects.

Manage and administer the supply of linen cloths and uniforms to staff members for cleaning rooms and other private suites.

Perform regular investigations on design and provide all materials and devices to ensure enhancement of better services.

Assist all room service staff members to work properly and provide maximum facilities to guests.

Monitor all phone calls to the room service department to ensure timely resolution of issues.

Facilitate procedures to take orders from visitors in a systematic way and ensure compliance with all regulations and standards of the department.

Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process, and initiate plans to enhance the beauty of the hotel.

Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.

Monitor and ensure completion of orders, administer all maintenance projects, and communicate with engineering staff for all repairs.

Prepare documents and maintain adherence to departmental standards.

ADDITIONAL INFORMATION

Min Qualification:

Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5