China Desk, Relationship Manager - Global Network Banking

HSBC; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

A global financial institution in Kuala Lumpur is seeking an experienced China Desk Relationship Manager to enhance market penetration and profitability for international customers. The role entails managing customer portfolios, originating new business, and promoting HSBC's offerings among local Chinese subsidiaries and corporates. Candidates must demonstrate strong skills in stakeholder management and a proven track record in sales within banking environments.

Qualifications

• Proven experience in relationship management and business development.
• Strong knowledge of banking operations and products.
• Excellent communication and negotiation skills.

Responsibilities

• Increase sales of Global Network Banking products and grow the China corridor business.
• Manage existing customer relationships and drive new business opportunities.
• Evaluate credit proposals according to risk parameters.

Skills

Market penetration strategies

Stakeholder management

Sales

Cross-selling

Job description

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through Business Banking, our international network offers comprehensive support and services to small and medium-sized businesses. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.

We are currently seeking an experienced professional to join this team in the role of China Desk Relationship Manager - Global Network Banking.

Principal Accountabilities:

• The main role is to increase market penetration and profitability of international customers while maximizing total contributions to the Bank. Credit proposals submitted for approval must ensure compliance with all internal/external directives.
• The role involves working with multiple internal & external stakeholders to develop new business by identifying prospects, managing deal pipeline, and promoting HSBC China and Malaysia capabilities among local Chinese subsidiaries, Malaysian corporates, and HSBC staff.

Responsibilities:

• Increase sales of Global Network Banking (GNB) products and contribute to the growth and profitability of HBMY’s China corridor business, emphasizing HSBC capabilities.
• Manage existing Chinese international customer portfolio and originate new deal pipeline by collaborating with GRMs and product partners.
• Evaluate and recommend credit proposals within risk parameters, lending guidelines, and assigned limits.
• Promote and implement an aggressive cross-sell plan focusing on Global Payments Solutions.
• Establish ties with GNB counterparties across the Group to identify opportunities and work with Marketing to promote HSBC Malaysia China corridor.
• Ensure repayments are affected, assist in recoveries, and provide turnaround services within customer expectations and against competitors.
• Familiarize with the suite of banking operations, services, and products, encouraging customer use of self-service systems.
• Safeguard the Bank from potential loss and contribute positively to the Bank’s image.
• Engage appropriately with key internal stakeholders to support the China Desk Leadership team on strategy and revenue-driving initiatives.