Chief Steward

Iconic Marjorie Hotel, a Tribute Portfolio Hotel; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel in Penang is seeking a professional to manage day-to-day operations and lead the steward team. The role encompasses ensuring compliance with cleanliness and safety standards while overseeing inventory management. Ideal candidates will demonstrate strong leadership and communication skills to guide the team towards achieving departmental goals.

Qualifications

• Strong leadership skills to manage teams effectively.
• Excellent communication skills to update and inform all levels of staff.
• Proficient in inventory and materials management.

Responsibilities

• Oversee day-to-day operations and manage supplies and inventories.
• Lead the steward team and ensure compliance with standards.
• Supervise staff performance and enforce cleaning routines.

Skills

Leadership

Communication

Inventory Management

Job description

Manage Day-to-Day Operations

• Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Schedules events, programs, and activities, as well as the work of others.

• Monitors the inflow of ordered materials and the maintenance of current materials.

• Conducts audit, glass and silver inventories.

• Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.

• Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.

• Manages all equipment, glass and silver (e.g., adequate clean supplies of each).

• Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.

• Enforces proper cleaning routines for service ware, equipment, floors, etc.

• Enforces proper use and cleaning of all dish room machinery.

• Ensures all food holding and transport equipment is in working order.

• Ensures compliance with all applicable laws and regulations.

• Ensures compliance with food handling and sanitation standards.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Lead Steward Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Ensures and maintains the productivity level of employees.

• Serves as a role model to demonstrate appropriate behaviors.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

• Strives to improve service performance.

• Understands the impact of department's operation on the overall property financial goals and objectives.