Chief Operating Officer (COO) 运营总监

EASTFOUND MALAYSIA SDN.BHD; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading logistics solutions provider in Malaysia is seeking a Chief Operating Officer to oversee daily operations, ensuring efficiency and alignment with strategic goals. The ideal candidate will have a Bachelor's degree and at least 5 years in senior operational roles, strong leadership skills, and proficiency in Mandarin and English. This position offers a competitive salary, professional growth opportunities, and a supportive work environment.

Benefits

Competitive salary and benefits package

Opportunities for professional growth

Dynamic and supportive work environment

Comprehensive employee welfare programs

Qualifications

• Minimum of 5 years of experience in senior operational leadership roles.
• Proven track record in managing cross-functional teams.
• Experience in manufacturing or processing industry preferred.

Responsibilities

• Oversee daily operations and ensure alignment with strategic goals.
• Collaborate with the executive team to develop operational strategies.
• Monitor performance of operational processes and recommend improvements.
• Prepare budgets and ensure financial efficiency.
• Ensure compliance with industry regulations and implement safety protocols.
• Drive digital transformation to enhance operational processes.
• Report directly to the CEO.

Skills

Strong leadership and people management skills

Excellent strategic planning and problem-solving abilities

Proficient in operational tools, ERP systems

Outstanding communication and interpersonal skills

Proficiency in Mandarin and English

Education

Bachelor’s degree in Business Administration or Operations Management

Master’s degree preferred

Job description

Company: Eastfound Malaysia Sdn Bhd

Location: LOT 3972, Mukim Jeram Batu, 81500 Pekan Nanas, Pontian, Johor, Malaysia

Department: Operations Department

Reports to: CEO

Employment Type: Full-time

About Eastfound Malaysia Sdn Bhd

Founded in 1999, Eastfound Group has become a leading high‑tech enterprise specializing in the research, development, production and sales of logistics and storage solutions. Our extensive product range includes Wire Decking, Pallet Racking Accessories, Intermediate Bulk Containers, Wire Containers, Roll Cages, Conveyor Rollers, Modular Conveyor Units and Fixed Photovoltaic Mounting Structures.

These solutions are crucial to industries such as supermarkets, logistics and agriculture. With 90% of our output exported to regions like North America, Europe and Japan, we prioritize quality, sustainability and compliance with international standards such as ISO9001 and EU ROHS.

Position Overview

As the Chief Operating Officer (COO), you will be responsible for overseeing the daily operations of the company to ensure efficiency, productivity and alignment with the organization’s strategic goals. You will work closely with the executive team to design and implement business strategies, plans and procedures while maintaining operational excellence and driving organizational growth.

Key Responsibilities

1. Collaborate with the CEO and executive team to develop and execute operational strategies aligned with the company’s vision and goals, ensuring effective achievement of production targets for the Malaysian operations. Monitor and evaluate the performance of operational processes, and recommend improvements to drive efficiency.
2. Oversee daily operations, including production, logistics, supply chain and customer service, while coordinating cross‑functional departments (e.g., procurement, equipment, quality, R&D) to ensure orderly workflow. Ensure all business functions operate at optimal efficiency through streamlined processes. Lead, mentor and develop departmental leaders to achieve performance goals, fostering a culture of accountability, innovation and continuous improvement.
3. Develop key performance indicators (KPIs) to track operational performance and success. Provide regular reports to the CEO and board of directors on operational progress.
4. Work with the finance team to prepare budgets, monitor costs and ensure financial efficiency, with a focus on cost control, resource allocation and implementing cost‑reduction measures to lower production costs and enhance economic benefits.
5. Ensure compliance with industry regulations, legal requirements and company policies, while supervising safety production and environmental protection initiatives. Implement safety protocols and procedures to maintain secure and orderly operations. Identify operational risks and implement mitigation measures.
6. Drive digital transformation and implement technology solutions to improve operational processes. Organize R&D for new products, including trial production and mass production.
7. Report directly to the CEO and complete other tasks as assigned.

Requirements

Education: Bachelor’s degree in Business Administration, Operations Management or a related field (Master’s degree preferred).

Experience: Minimum of 5 years of experience in senior operational leadership roles, preferably in the manufacturing or processing industry. Proven track record of managing cross‑functional teams and achieving operational excellence.

Skills and Competencies:

• Strong leadership and people management skills.
• Excellent strategic planning and problem‑solving abilities.
• Proficient in operational tools, ERP systems and performance management software.
• Outstanding communication and interpersonal skills.

  Language: Proficiency in Mandarin and English is preferred.

  What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Comprehensive employee welfare programs, including medical insurance and annual leave.

  How to Apply

  Interested candidates are encouraged to send their resume and a cover letter detailing their experience and suitability for the role to [e-mail].

  We thank all applicants for their interest in Eastfound Malaysia Sdn Bhd; however, only those selected for an interview will be contacted.