Chief Operating Officer (COO)

Randstad Malaysia; Kuala Lumpur; On-site; MYR 200,000 - 300,000; Full time

Job summary

A leading technology company in Kuala Lumpur is seeking a Chief Operating Officer (COO) to oversee operations across various sectors, drive digital transformation, and align KPIs with business goals. The ideal candidate will have a strong leadership background in operations and a proven record in process improvements. This role offers an opportunity to influence strategic plans and enhance operational efficiency within a dynamic team environment.

Qualifications

• Proven experience in senior operations leadership within distribution, ICT, or supply chain industries.
• Strong track record in process improvement and operational scalability.
• Solid understanding of ERP, CRM, WMS, and data analytics.

Responsibilities

• Oversee operations across distribution, supply chain, logistics, finance, and IT.
• Drive process improvements and digital transformation to boost efficiency.
• Lead operational readiness for product launches and channel expansion.

Skills

Process improvement

Digital transformation

Leadership

Cross-functional team management

Strategic thinking

Education

Bachelor's degree in Business, Operations, Supply Chain or related field

MBA

Tools

ERP systems

CRM tools

Data analytics tools

Job description

about the company
Randstad has recently partnered with a public-listed technology company in Malaysia. They are looking to hire a Chief Operating Officer (COO) to join their company.

about the job

• Oversee operations across distribution, supply chain, logistics, finance, and IT.
• Drive process improvements and digital transformation to boost efficiency and service levels.
• Align KPIs with business goals and ensure seamless execution of strategic plans.
• Lead operational readiness for product launches, vendor on-boarding, and channel expansion.
• Mitigate risks and ensure compliance with internal controls and regulations.
• Collaborate with Sales, Marketing, and Vendor teams to support go-to-market execution.
• Enhance channel partner experience in fulfilment, inventory, and support.
• Develop high-performing teams and promote a culture of agility and accountability.
• Upgrade ERP, CRM, and WMS systems to support scale and real-time visibility.
• Leverage analytics and AI to improve forecasting and decision-making.

about the manager/team
Strong senior leadership team.

about the requirements

• Bachelor's degree in Business, Operations, Supply Chain, or related field; MBA preferred.
• Proven experience in senior operations leadership within distribution, ICT, or supply chain industries.
• Strong track record in process improvement, digital transformation, and operational scalability.
• Solid understanding of ERP, CRM, WMS, and data analytics tools.
• Strategic thinker with the ability to translate plans into actionable execution.
• Experience managing cross-functional teams and complex operational environments.
• Strong business acumen and financial literacy, including P&L ownership.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to drive cross-departmental alignment and support commercial goals.
• Familiarity with regulatory compliance, risk management, and internal controls.

how to apply
To apply online, please click on the appropriate link. Alternatively, please send your resume to [e-mail][.]my if you are interested in the job.