Chief Digital Officer

Monroe Consulting Group; Malaysia; On-site; MYR 300,000 - 400,000; Full time

Job summary

A well-established organization in Malaysia is seeking a Chief Digital Officer to lead its digital transformation efforts. This role involves developing digital strategies, overseeing technology adoption, and enhancing customer experiences through innovative digital solutions. The ideal candidate will possess strong leadership skills and a deep understanding of digital technologies.

Qualifications

• Deep understanding of digital technologies and IT infrastructure.
• Ability to align initiatives with long-term business goals.
• Strong leadership skills to drive change.

Responsibilities

• Define and execute the digital transformation roadmap.
• Oversee adoption of emerging technologies.
• Enhance customer experiences through digital channels.

Skills

Technical Expertise

Strategic Thinking

Leadership

Customer Focus

Data Literacy

Agility

Communication

Job description

Executive recruitment company Monroe Consulting Group's Professional Division is recruiting on behalf of a well-established organization for the position of Chief Digital Officer.

Key Responsibilities:

Digital Strategy Development:

• Define and execute the organization's digital transformation roadmap.
• Align digital initiatives with overall business goals and objectives.
• Identify opportunities for innovation and growth through digital technologies.

Technology Leadership

• Oversee the adoption of emerging technologies such as AI, IoT, blockchain, and cloud computing.
• Ensure the organization's IT infrastructure supports digital transformation efforts.
• Drive the integration of digital tools and platforms across the organization.

Customer-Centric Innovation:

• Enhance customer experiences through digital channels (e.g., mobile apps, websites, e-commerce platforms).
• Leverage data analytics and customer insights to personalize offerings and improve engagement.

Data-Driven Decision Making:

• Establish data governance frameworks and ensure data security and compliance.
• Use advanced analytics and AI to derive actionable insights for business growth.

Cultural Transformation:

• Foster a digital-first mindset across the organization.
• Promote collaboration between IT, marketing, operations, and other departments.
• Lead change management initiatives to ensure smooth adoption of digital processes.

Partnerships and Ecosystem Development:

• Build strategic partnerships with tech companies, startups, and other stakeholders.
• Explore opportunities for co-innovation and digital ecosystem development.

Performance Measurement:

• Define KPIs to measure the success of digital initiatives.
• Continuously monitor and optimize digital strategies for maximum impact.

Requirements

• Technical Expertise: Deep understanding of digital technologies, software development, and IT infrastructure.
• Strategic Thinking: Ability to align digital initiatives with long-term business goals.
• Leadership: Strong leadership skills to drive change and inspire teams.
• Customer Focus: A customer-centric approach to innovation and problem-solving.
• Data Literacy: Proficiency in data analytics, AI, and machine learning.
• Agility: Ability to adapt to rapidly changing technologies and market conditions.
• Communication: Excellent communication skills to articulate the vision and benefits of digital transformation to stakeholders.

Impact of a Group CDO

• Revenue Growth: By enabling new digital revenue streams and improving operational efficiency.
• Competitive Advantage: By staying ahead of digital trends and leveraging cutting-edge technologies.
• Improved Customer Experience: Through personalized, seamless, and omnichannel interactions.
• Operational Efficiency: By automating processes and optimizing workflows.
• Innovation Culture: By fostering a culture of continuous learning and experimentation.