CHATBOT DATA SPECIALIST

Asia Recruit; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in clerical support is seeking individuals for an administrative role focusing on chatbot conversation management. Responsibilities include sorting conversations, ensuring data accuracy, and collaborating for improvement. Ideal candidates should possess strong English skills and adaptability.

Qualifications

• Proficient in business writing and logical thinking.
• Able to work independently and multitask.
• Strong adaptability to change.

Responsibilities

• Sort and categorize chatbot conversations based on specific rules.
• Ensure data accuracy and adherence to company standards.
• Collaborate with teams to improve conversation categorization.

Skills

Strong spoken and written English

Business writing

Logical thinking

Excellent typing

Strong teamwork

Job description

Specialization: CLERICAL OR ADMINISTRATIVE SUPPORT

Job description:

Job Responsibility

* Sort and categorize chatbot conversations based on specific rules.
* Ensure data accuracy and adherence to company standards.
* Collaborate with teams to improve conversation categorization.
* Identify issues or trends in data affecting chatbot performance.
* Assist in maintaining tools and documentation for categorization.
* Be adaptable and work on additional tasks as needed.

Requirement

* Strong spoken and written English skills.
* Proficient in business writing and logical thinking.
* Excellent typing and grammar.
* Able to work independently and multitask.
* Strong teamwork and adaptability to change.

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