Channel Incentives & Programs Lead

CelcomDigi; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

CelcomDigi is seeking a seasoned professional to develop and monitor channel programs aimed at achieving Postpaid and Fiber targets. You will coordinate with cross-functional teams to design scalable programs, review SOPs, and drive operational harmonization across departments.

You will lead initiatives to optimize channel performance, engage stakeholders, and deliver tailored solutions that meet aggressive sales objectives in a dynamic market.

Qualifications

• At least 5 years in Business Model / Sales Management / Planning / Performance Management, preferably in Planning.
• Experience with channel models is a plus but not required.
• Able to coordinate across stakeholders to produce synergies.
• Structured thinker with strong analytical and reporting skills.

Responsibilities

• Develop, monitor, and drive channel programs to hit Postpaid and Fiber targets.
• Review and design channel programs to keep the sales force excited and motivated.
• Partner with cross-functional stakeholders to develop products/services, optimize operations, and lead channel model transition and harmonization initiatives.
• Review SOPs and operational frameworks to identify improvement opportunities, streamline ways of working, and drive harmonization in support of CelcomDigi's business goals.
• Continuously enhance channel platforms and deliver tailored solutions to achieve sales objectives.

Skills

Communication skills

Teamwork

Stakeholder management

Adaptability

Planning & performance

Conflict resolution

Tools

MS Word

MS Excel

PowerPoint

Job description

CelcomDigi is seeking a seasoned professional to develop and monitor channel programs aimed at achieving Postpaid and Fiber targets. You will coordinate with cross-functional teams to design scalable programs, review SOPs, and drive operational harmonization across departments.

You will lead initiatives to optimize channel performance, engage stakeholders, and deliver tailored solutions that meet aggressive sales objectives in a dynamic market.