Change & Release Management | Kuala Lumpur, MY

Hong Leong Bank; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Change & Release Management leader to drive efficiency and effectiveness in managing change processes. This role involves overseeing teams, aligning with business objectives, and implementing strategic direction for change management tools. With over a decade of experience required, candidates should possess strong leadership and analytical skills. Join a forward-thinking company committed to fostering talent and innovation, where your contributions will significantly impact the organization’s success. If you're ready to take the next step in your career, this opportunity is perfect for you.

Qualifications

• 10+ years of experience in managing Change and Release management.
• Strong leadership skills to oversee technical staff and manage budgets.

Responsibilities

• Manage Change and Release teams for efficient support.
• Lead the effort of defining IT strategic direction for change management tools.

Skills

Change Management

Release Management

Leadership Skills

Analytical Skills

Communication Skills

Education

Bachelor's degree in Computer Science

Tools

ITIL Foundation V3

ITIL Intermediate in Service Transition

ITIL Managing the Lifecycle

Job description

Change & Release Management

Hong Leong Bank Kuala Lumpur, Malaysia Apply now Posted 14 days ago Permanent Competitive

Change & Release Management

Hong Leong Bank Kuala Lumpur, Malaysia Apply now

If you are looking to excel and make a difference, take a closer look at us...

Key Responsibilities and Accountabilities

1. Manage Change and Release teams to ensure efficient & effective level of support.
2. Provide support to ensure alignment with the various business strategic objectives & priorities in terms of scheduled deployments.
3. Lead the effort of defining the IT strategic direction for change and release management tools for IT to ensure the process requirements are built in.
4. Identify, improve, and implement change in processes, procedures, and practices to achieve efficiency and effectiveness in managing change and release.
5. Be responsible for the delivery of effective change and release management.
6. Ensure timely reporting, planning, managing risks/issues, and appropriate escalation in managing change requests for release.
7. Manage vendor performance.

People Management

1. Plan & manage resources to meet function needs.
2. Plan & execute staff resource development & training plans and develop a pool of system experts to maintain & engage with business users.

Administration

1. Monitor staff performance & conduct performance appraisals.
2. Check monthly staff claims & approve staff leaves.

Jobholder Requirements

Education/Qualification

• Bachelor's degree in Computer Science or related field.

Experience/Requirements

• Minimum 10 years of experience in managing Change and Release management.
• At least 5 years of relevant experience in project change, especially with bank systems and standard change management methodologies.
• 8-10 years of experience in information systems operations, including systems analysis or development.
• Sufficient knowledge of the technology landscape.
• Strong leadership and management skills to oversee technical staff, assign tasks, oversee implementations, and manage budgets.
• Knowledge of the software development lifecycle is preferred.
• Ability to coordinate cross-functional teams toward task completion.
• Effective leadership and analytical skills.
• Excellent written and verbal communication skills.

Certification/Licensing (Optional but Advantageous)

• ITIL Foundation V3.
• ITIL Intermediate in Service Transition.
• ITIL Managing the Lifecycle & ITIL Expert.

About Hong Leong Bank

We are a leading financial institution in Malaysia with a century of entrepreneurial heritage. We provide comprehensive financial services with a Digital-at-the-Core ethos, earning industry recognition for our innovative approach. Our services span across Malaysia, with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We value diversity, inclusion, and merit, aiming to attract and develop the best talent. We are digitising the employee journey to foster lifelong learning, career growth, and internal talent development.

Realise your full potential at Hong Leong Bank by applying now.

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