Change Management Officer

EPF Malaysia; Petaling Jaya; On-site; MYR 75,000 - 120,000; Full time

Job summary

EPF Malaysia is seeking a Change Management Officer to oversee change initiatives across the organization. Responsibilities include developing strategies, engaging stakeholders, and ensuring successful adoption of new processes. The ideal candidate will have extensive experience in change management and strong leadership skills.

Qualifications

• Minimum of six years of progressive experience in change management.
• Certification in advanced change management methodologies (e.g., Prosci Advanced Practitioner) is desirable.
• Outstanding presentation and interpersonal skills.

Responsibilities

• Develop and implement change management strategies and plans.
• Engage stakeholders to ensure understanding of change objectives.
• Monitor and adjust change activities to achieve outcomes.

Skills

Leadership

Communication

Stakeholder Engagement

Training Development

Change Management

Education

Bachelor's degree in Business Economics/Corporate Communication/Political Science/Corporate Administration

Job description

JOB SUMMARY

The Change Management Officer is responsible for managing change initiatives across the organization to ensure effective adoption of new processes, technologies, and strategic transformations. This role involves formulating change strategies, overseeing implementation, and engaging stakeholders to minimize resistance and maximize organizational readiness. The officer will work closely with leadership, project teams, and key stakeholders to deliver successful change outcomes that align with EPF’s goals and values.

JOB DESCRIPTION

1. Change Strategy Development

a) Develop comprehensive change management strategies and plans for organizational projects and initiatives.

b) Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address concerns

2. Stakeholder Engagement

a) Engage with stakeholders at all levels to ensure a clear understanding of the change objectives, benefits, and impacts.

b) Build and maintain strong relationships with project teams, leadership, and other key stakeholders.

c) Create and implement communication plans to keep stakeholders informed about the purpose, progress, and impact of changes.

3. Communication and Training

a) Develop and implement communication plans to inform employees about upcoming changes.

b) Design and deliver training programs or materials to equip employees with the necessary skills and knowledge for successful adoption of new processes or technologies.

4. Change Implementation

a) Oversee the implementation of change initiatives, ensuring alignment with the organization's goals and strategies.

b) Monitor the progress of change activities and adjust plans as needed to achieve desired outcomes.

5. Assessment and Measurement

a) Evaluate the effectiveness of change management strategies and activities, using metrics and feedback to assess success and areas for improvement.

b) Provide regular updates and reports to leadership on the status of change initiatives.

6. Continuous Improvement

a) Identify opportunities for continuous improvement in change management processes and practices.

b) Stay current with industry trends and best practices in change management and apply this knowledge to enhance the organization's change.

JOB REQUIREMENTS

• Malaysian citizen.
• Pass Malay Language including oral test at Sijil Pelajaran Malaysia (SPM) level or equivalent as recognized by the Malaysia Government.
• Possess a bachelor’s degree in Business Economics/ Corporate Communication/ Political Science/ Corporate Administration or any other major from local or overseas universities recognised by the Malaysian Qualifications Agency (MQA)
• Minimum of six (6) years of progressive experience in change management, with a significant focus on leading change for transformation projects.
• Proven leadership skills, with experience in managing and mentoring teams.
• Certification in advanced change management methodologies (e.g., Prosci Advanced Practitioner) is highly desirable.
• Exceptional communication, presentation, and interpersonal skills.

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.