Change Management Lead

EPF Malaysia; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Change Management Lead to drive strategic transformation initiatives. This pivotal role involves shaping change strategies, engaging senior leadership, and establishing governance frameworks that align with the organization's vision. The ideal candidate will possess exceptional leadership and communication skills, with a proven track record in managing enterprise-wide transformations. This is a unique opportunity to influence change within a dynamic organization and contribute to its long-term success. If you are passionate about leading change and fostering organizational growth, this role is for you.

Qualifications

• 10+ years leading transformation initiatives in large institutions.
• Proficient in change management frameworks and digital communication.

Responsibilities

• Lead change management strategies aligning with organizational goals.
• Engage stakeholders to ensure commitment to transformation initiatives.

Skills

Strategic Leadership

Change Management

Analytical Skills

Communication Skills

Negotiation Skills

Change Management Frameworks

Organizational Development

Digital Platforms

Education

Bachelor's Degree in Change Management

Certification in Change Management

Job description

JOB SUMMARY

Reporting to the Head of Transformation Management, this strategic leadership role within the Transformation Management Office involves steering change management efforts across the organization. The Change Management Lead will shape and drive change strategies, ensuring alignment with organizational objectives, and will play a pivotal role in enabling EPF to achieve its transformation ambitions.

JOB SCOPE

Strategic Planning:

• Formulate of the Change Management Strategy, ensuring it supports EPF’s long-term vision and strategic goals.
• Engage senior leadership to define transformation priorities and embed change initiatives within the organization’s culture and strategic direction.

Stakeholder Engagement and Advocacy:

• Conduct high-level stakeholder analysis to identify strategic influencers and decision-makers, ensuring their alignment and commitment to transformation initiatives.
• Build and maintain a network of senior advocates and ambassadors to drive organizational readiness and acceptance.

Change Governance and Framework Development:

• Establish a robust Change Governance framework, ensuring alignment with best practices and organizational goals.
• Drive decision-making processes through data-driven insights and readiness assessments.

Innovation and Adaptation:

• Continuously evaluate and refine the change management methodologies and tools to incorporate global best practices and innovations.
• Foster future ways of working by leading efforts to anticipate and address resistance, ensuring agility in response to challenges.

Strategic Communication:

• Design and oversee a strategic communication plan to articulate the value and vision of transformation initiatives.
• Lead the creation of unified messaging that reinforces the transformation identity and engages key stakeholders effectively.

Measurement and Success Metrics:

• Define and monitor KPIs at program and organizational levels to evaluate the impact of change initiatives.
• Oversee the development of dashboards and integrated reporting tools to provide strategic insights into the effectiveness of change efforts.

Capacity Building:

• Strategically guide the development of change management capabilities within the organization.
• Partner with external consultants and internal leaders to deliver targeted training and upskilling programs.

Resource Optimization and Strategic Deployment:

• Oversee the strategic allocation of resources, ensuring alignment with transformation priorities and minimizing disruptions to Business as Usual (BAU) operations.
• Develop a consolidated change deployment roadmap that addresses cross-functional interdependencies.

SKILLS REQUIREMENTS

• Proven strategic leadership skills, with experience in influencing and engaging at senior management levels.
• Strong capability to align change strategies with enterprise-wide goals and priorities.
• Excellent analytical and decision-making skills, with the ability to synthesize complex data into actionable insights.
• Exceptional communication and negotiation skills, capable of driving alignment across diverse stakeholders.
• Proficiency in advanced change management frameworks (e.g., Prosci ADKAR) and tools.
• Deep understanding of organizational development, cultural change, and transformation dynamics.
• Experience in leveraging digital platforms for strategic communication and collaboration.

JOB QUALIFICATIONS

• Malaysian citizen.
• Pass in Malay Language, including an oral test, at the Sijil Pelajaran Malaysia (SPM) level.
• Bachelor’s degree in Change Management, Mass Communications, Organizational Development, or equivalent qualification from an accredited higher learning institution.
• At least 10 years of experience in leading enterprise-wide transformation initiatives within large institutions, corporations, or government-linked companies.
• Leading a high-performance team/subordinates (not less than 5 subordinates)
• Hold Prosci Change Management Certification, APMG Change Management Certification, Certified Change Management Professional (CCMP), Change Management Institute Certification (CMI), or equivalent certification.
• Demonstrated success in driving strategic organizational changes and embedding transformation practices. The candidate is required to present his or her success stories portfolio on past initiatives or projects.

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL, and only shortlisted candidates will be called in for interviews. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF within 2 MONTHS after the closing date of the advertisement.