Chanel Beauty Advisor

Harding+; Kedah; On-site; MYR 159,000 - 237,000; Full time

Benefits offered by this job

Competitive pay & commission

Accommodation on board

Visas & seafaring documents

Brand & product training

Contract role

Job summary

Harding+ is seeking motivated Chanel Beauty Advisors to join its onboard cruise retail team. You will promote a range of Chanel skincare, makeup and fragrance to guests from around the world and perform full makeovers to showcase techniques.

You will build expert knowledge of Chanel products, provide personalised advice, and drive sales through events, tutorials and promotions while maintaining world-class customer service at sea.

Qualifications

• Strong retail background with premium beauty knowledge.
• Excellent face-to-face customer service and sales ability.
• Motivated and driven to achieve sales targets.
• Proven ability in public speaking and showcasing luxury items.
• Adaptable to change and able to work in a high-pressure environment.
• A strong team player who is goal oriented.

Responsibilities

• Living and working on a cruise ship (worldwide).
• Promotes Chanel skincare, makeup and fragrance to guests.
• Performs full makeovers and demonstrates techniques to guests.
• Provides Chanel product recommendations based on skin type and preferences.
• Meets and exceeds Chanel sales targets through consultative selling.
• Understands promotional planners and events to drive sales and guest traffic.
• Develops relationships with Chanel team and cruise staff for events and store traffic.
• Assists with Chanel stock control and inventory management on board.
• Ensures Chanel presentation is visually appealing and aligned with brand guidelines.
• Creates an exceptional and memorable on-board retail experience for guests.
• Maximises sales through in-store events, live makeovers and seminars.
• Develops deep product and brand knowledge for selling and guest education.
• Exceeds sales targets and participates in promotional events.

Skills

Retail experience

Customer service

Sales skills

Public speaking

Team player

Job description

We are looking to recruit motivated and ambitious Chanel Beauty Advisor's to join the successful teams at sea.

Can you utilise your expert artistry skills whilst providing customers from across the globe a welcoming, authentic and personalised service?

If so, the big question is… are you tired of life on the high street, or have you worked at sea before and want to return?

About Us

Harding is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 ,2023 and 2025.

What You Will Be Doing

• Living and working on a cruise ship (you could be anywhere in the world!)
• Promotes a variety of Chanel skincare, makeup and fragrance products to guests
• Performs full makeovers while encouraging guests to try Chanel, purchase the products and use techniques showed in the demonstration
• Provides advice to guests relating to Chanel product range; according to their needs in terms of skin type, needs and preferences
• Meets and exceeds Chanel monthly sales target objectives consistently through expert and proven consultative selling skills
• Understands promotional planner and event schedule to drive Chanel product sales and guest traffic
• Develops relationships with Chanel team and cruise partner staff to execute events and drive guest traffic to store and Chanel via events
• Assists with Chanel stock control and inventory management, including stocking shelves with merchandise, receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection
• Ensures that presentation of Chanel products is visually appealing and merchandised in a manner that maximizes sales, following brands guidelines
• Creating an exceptional and memorable retail experience for guests on board
• Maximising sales by promoting a quality range of beauty and fragrance products through in-store events, live makeovers and seminars
• Developing detailed and extensive knowledge of all products as well as the brand culture
• Exceeding sales targets and participating in promotional events such as seminars and presentations

Who You Are

• Strong retail background and knowledge of premium beauty products and fragrances (ideally Chanel or similar products)
• Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
• Motivated and driven to achieve sales targets
• Proven ability in public speaking and showcasing luxury items
• Adaptable to change and able to work in a high-pressure environment
• A strong team player who is goal orientated

What You Will Receive

• Competitive salary and target-based commission structure
• Accommodation and meals on board
• Necessary visas and seafaring documents to work at sea
• Dedicated in-house bespoke training across sales, product and brand
• Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts