CDD Operations Lead — AML/KYC & Team Growth

OKX; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Benefits offered by this job

Meal allowance

Unlimited transport allowance

Monthly team building

Training & wellness benefits

Growth opportunities

MRT TRX access

Job summary

OKX is seeking a CDD Team Lead to review customer KYC cases and oversee AML/compliance processes across multiple jurisdictions. You will manage a team, drive onboarding improvements, and ensure regulatory requirements are met.

You should have 3+ years in KYC/KYB or AML compliance, a Bachelor's degree or equivalent, and proven people management and English communication skills. This onsite role is in Kuala Lumpur with competitive remuneration.

Qualifications

• 3+ years of experience in KYC/KYB or AML compliance.
• Experience across multiple jurisdictions in a dynamic environment.
• Bachelor’s Degree or equivalent experience.

Responsibilities

• Provide people management and development responsibilities and ensure team service level standards are met.
• Liaise with Compliance and management within business units.
• Oversee new client onboarding and implement process enhancements to improve onboarding experience.
• Monitor periodic reviews to ensure regulatory requirements are met.
• Operate with limited supervision and exercise independent judgement.
• Act as SME to stakeholders and team members.
• Prepare daily and weekly metrics and progress reports.
• Be the point of contact for client questions and other stakeholders.
• Ensure legal and customer files/data comply with regulations and policies.
• Investigate matches from sanctions screening and take appropriate action.
• Provide updates to management on AML/CDD issues.
• Maintain high-quality service levels and escalate where needed.
• Manage specific projects as needed.

Skills

People management

Communication

English proficiency

Education

Bachelor’s Degree or equivalent

Job description

OKX is seeking a CDD Team Lead to review customer KYC cases and oversee AML/compliance processes across multiple jurisdictions. You will manage a team, drive onboarding improvements, and ensure regulatory requirements are met.

You should have 3+ years in KYC/KYB or AML compliance, a Bachelor's degree or equivalent, and proven people management and English communication skills. This onsite role is in Kuala Lumpur with competitive remuneration.