CCM Credit and Collection Team Lead

Jobstreet Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services provider in Selangor is seeking a Credit and Collection Team Leader to oversee execution of credit processes. The role involves mentoring the team, ensuring compliance with policies, and enhancing service quality. Candidates should have a degree in Accounting/Business and over 5 years of relevant experience, particularly with SAP. A positive work environment that promotes team performance is essential to this position.

Qualifications

• 5+ years of experience in Credit and Collection role, preferably in an international finance shared service environment.
• Strong understanding of Credit and Collection processes.
• Professional Accounting qualification is an asset.

Responsibilities

• Supervise Credit and Collection team through ongoing mentoring and training.
• Ensure team deliverables are accurate and timely.
• Maintain documentation on Credit and Collection procedures.

Skills

Credit and Collection Management

Team Leadership

Process Improvement

SAP Proficiency

Education

Diploma/Degree in Accounting/Business

Tools

SAP

Job description

Overview

The role is responsible for overseeing the execution of credit and collection processes across a group of companies, ensuring strict compliance with group policies and procedures. The position manages and supports credit controllers, providing structured training and on-the-job coaching to drive capability development and service excellence. The job holder plays a key role in ensuring service timelines and quality standards are achieved in the delivery of CCM (Cash & Credit Management) Credit and Collection services, while also assisting the CCM Manager in all operational matters.

Job Responsibilities

• Supervise Credit and Collection team through ongoing mentoring and training.
• Assist in ensuring teams deliverables accuracy, reliability and timely accounting
• Maintain documentation on Credit and Collection procedures.
• Ensuring best practices are shared and implemented, creating efficiencies and standard process within the team.
• Ensuring team meets SLA and stabilization of team/process transition/migration
• High involvement in process harmonisation and improvements initiatives
• Create a positive work environment that fosters team performance

Qualification

• Diploma/ Degree in Accounting/Business. Those pursuing a Professional Accounting qualification would be an asset.
• At least 5 years’ experience in Credit and Collection role, preferably in an international finance shared service company environment.
• Well-versed with SAP.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Credit and Collection Team Leader?
• Which of the following accounting tasks are you familiar with?
• How many years' experience do you have as a Financing Executive?
• How many years' experience do you have as a credit controller?
• How many years' experience do you have as a SAP Administrator?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

Note: If you are researching careers, you can find information and tips on career advice elsewhere.