CBS - Executive Assistant

Ernst & Young Advisory Services Sdn Bhd; George Town; On-site; MYR 89,000 - 134,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd in Malaysia is seeking an Executive Assistant to provide high-quality administrative and operational support to Partners and Directors, enabling them to operate effectively in a fast-paced environment.

This role will handle calendar management, meeting coordination, travel planning, correspondence and documentation with discretion, while maintaining organized records and compliant processes.

Qualifications

• Diploma or degree in Business Administration, Management, or a related field.
• Relevant experience in executive or administrative support roles.
• Strong proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint).
• Good command of written and spoken English.

Responsibilities

• Provide proactive and seamless administrative support to Partners and Directors, including calendar management, meeting coordination, and travel planning.
• Manage correspondence, communications, and documentation with professionalism and accuracy.
• Anticipate needs and priorities, ensuring stakeholders are well-prepared and supported in day-to-day activities.
• Coordinate meetings, events, and logistical arrangements, including preparation of materials and follow-ups.
• Manage departmental administrative processes such as expense claims, leave tracking, invoicing and document management.
• Maintain accurate and organized records, ensuring accessibility and compliance with internal guidelines.
• Act as a key point of contact for internal and external stakeholders, ensuring queries are managed promptly and professionally.

Skills

Organisational skills

Time management

Attention to detail

Communication

Discretion

Proactive mindset

Independent worker

Team collaboration

Education

Diploma/degree in Business Administration

Tools

Microsoft Office

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on yourunique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our Core Business Services (CBS) team and you will help to support important business enablement functions that keep our organisation running strong. As a CBS professional, you will workacross teams to provide the coordination, operational discipline and stakeholder support that enable EY to deliver exceptional client service and operate effectively.

The opportunity

EY Malaysia is seeking an Executive Assistant to provide high-quality administrative and operational support to Partners and Directors, enabling them to operate effectively in a fast-paced and dynamicenvironment.

This role operates at the centre of business activity, requiring strong judgement, professionalism, and discretion in handling sensitive information and managing competing priorities. You will play a key role in ensuring seamless day-to-day operations while contributing to an efficient, collaborative and inclusive working environment.

Your key responsibilities:

Executive & Business Support

Provide proactive and seamless administrative support to Partners and Directors, including calendar management, meeting coordination, and travel planning

Manage correspondence, communications, and documentation with a high level of professionalism and accuracy

Anticipate needs and priorities, ensuring stakeholders are well-prepared and supported in their day-to-day activities

Operational Coordination & Administration

Coordinate meetings, events, and logistical arrangements, including preparation of materials and follow-ups

Manage departmental administrative processes such as expense claims, leave tracking, invoicing and document management

Maintain accurate and organised records, ensuring accessibility and compliance with internal guidelines

Stakeholder Engagement & Service Delivery

Act as a key point of contact for internal and external stakeholders, ensuring queries are managed in a timely and professional manner

Build effective working relationships across teams to support coordination and delivery of business activities

Collaborate with wider CBS and service line teams to ensure smooth operational support

Handle sensitive and confidential information with a high degree of integrity and discretion

Ensure all administrative activities are executed in accordance with EY policies and procedures

Support audit and documentation requirements by maintaining accurate and complete records

Identify opportunities to enhance administrative processes, improve efficiency, and reduce turnaround time

Contribute to a positive, inclusive and collaborative team environment

Support ad hoc tasks and departmental initiatives as required

Skills and attributes for success

Strong organisational and time management skills with the ability to manage multiple priorities

High level of attention to detail and commitment to quality

Strong interpersonal and communication skills across all levels of the organisation

Professional, reliable, and able to exercise sound judgement and discretion

Proactive, adaptable, and solutions-oriented mindset

Ability to work independently while contributing effectively as part of a team

To qualify for the role, you must have

A diploma or degree in Business Administration, Management, or a related field

Relevant experience in executive or administrative support roles

Strong proficiency in Microsoft Office tools (e.g., Outlook, Word, Excel, PowerPoint)

Good command of written and spoken English

Ideally, you’ll also have

Experience supporting senior stakeholders in a professional services or corporate environment

Familiarity with financial or operational administrative processes (e.g., billing, expenses, reporting)

Ability to operate in a fast-paced, matrixed environment

What we look for

We are looking for individuals who bring a strong sense of ownership, professionalism, andcollaboration to their work. You are someone who values inclusivity, respects diverse perspectives,and contributes to a supportive working environment.

You demonstrate integrity, adaptability and a commitment to delivering consistent, high-qualitysupport, enabling others to perform at their best.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where youwill be rewarded for your individual and team performance. We are committed to being an inclusiveemployer and are happy to consider flexible work arrangements (FWA) as needed. Plus, we offer:

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

The exceptional EY experience. It’s yours to build.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.