Cashier - Sunway Geo

TRENDCELL SDN. BHD. (Retail); Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company is looking for an Assistant Chief Cashier to oversee cashier operations and support the Chief Cashier. Responsibilities include managing cash floats, ensuring accurate sales reporting, training staff, and providing excellent customer service. Candidates should have at least 1 year of cashier experience or an SPM qualification. The role offers opportunities for career advancement and various employee benefits.

Benefits

KWSP, SOCSO, EIS contribution

Overtime pay

Uniform provided

Annual increments and bonuses

Medical and Insurance

Free Hostel for outstation candidates

Advance Salary Scheme

Qualifications

• Minimum 1 year working experience as cashier or fresh graduates with minimum SPM level.
• Able to work independently with minimum supervision.
• Good in handling cash and any POS system.

Responsibilities

• Assist in preparing cash floats and distribute them to cashiers.
• Ensure cashier reports tally with daily sales.
• Attend to customer inquiries and handle complaints.

Skills

Basic communication skills

Interpersonal skills

Customer satisfaction oriented

Attention to detail

Education

SPM

Job description

Generate POS IDs for the Assistant Chief Cashier (ACC) and cashiers when authorized and verified by the Chief Cashier (CC)

Assist in preparing cash floats and distributing them to all cashiers, ensuring sufficient small notes and loose change (coins) when authorized by the Chief Cashier (CC)

Ensure that each cashier counter's total sales collection (cash, card, and e-wallet) tallies with daily sales and tabulate all relevant cashier reports (Sales Collection report, Terminal Report, TNG sales report, etc.) as per company SOP and verify them with the Chief Cashier (CC)

Ensure that cash is calculated and packed according to the daily sales report, to be verified by the Store Manager/appointed personnel, and handed over as per the schedule according to company SOP

Compile all relevant cashier documents and submit them to the Store Manager for approval before forwarding them to the accounts department

Assist the Chief Cashier (CC) in pre-planning the cashier department's working schedule and ensure that there is sufficient manpower for daily cashier operations.

Be responsible for attending to customer inquiries, handling complaints, providing solutions, and handling alternatives (Refund, Return & Exchange) politely

Be responsible for resolving and verifying all cashier transaction errors (voiding, cancellation, etc.) before authorizing any correction adjustments and properly documenting them

Assist in training all subordinates according to company standards and job training guidelines and follow up on overall performance progress

Ensure that cashier duties and operational workflows are executed as per company SOP/Handbook, such as counter tidiness, staff grooming, greeting, etc

Ensure that all sales, marketing, and promotional activities are briefed to subordinates and provide feedback on relevant issues to superiors

Perform any other duties related to general operational functions and ad-hoc assignments

Job Requirements

Minimum 1 years working experience as cashier or a fresh graduates with a minimum SPM level

Required language(s): Bahasa Malaysia and English

Basic communication skills and interpersonal skills

Customer satisfaction oriented

Able to work independently with minimum supervision

Attention to detail and good in handling cash any POS system

Minimum education: SPM and above

KWSP, SOCSO, EIS contribution

Overtime pay

Cashier and attendance allowance

Uniform provided and FOC

Annual Increment and bonus

Medical and Insurance

Free Hostel (for outstation candidates)

Advance Salary Scheme - Paywatch (T&C)

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