Cashier Executive

NSK Grocer; Kuala Lumpur; Presencial; MYR 28.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Professional development

Resumo da vaga

NSK Grocer is seeking an experienced cashier supervisor to mentor junior cashiers, manage daily check-out operations, and ensure accurate till reporting. The role emphasizes customer service excellence, adherence to store policies, and effective communication with customers and staff.

Ideal candidates will have a minimum four years in retail, English and Bahasa Malaysia fluency, and a willingness to participate in on-the-job training.

Qualificações

• Language proficiency in English and Bahasa Malaysia; additional Mandarin, Tamil or dialects are a plus.
• Minimum SPM or higher; Diploma or Degree preferred.
• At least 4 years of experience in retail.

Responsabilidades

• Mentor, train, and oversee junior cashiers during customer interactions and price checks.
• Maintain a positive work environment for all cashiers.
• Resolve tills at end of each shift and generate till reports for each register.
• Manage and perform all check-out functions daily; ensure clean and efficient checkout area.
• Communicate clearly with customers and address price checks and service requests.
• Listen to customer complaints and escalate to assistant manager when needed.
• Ensure stations have adequate cash and change at all times.
• Coordinate with team to keep checkout area organized and policies followed.

Conhecimentos

English

Bahasa Malaysia

Formação

SPM / Diploma / Degree

Descrição da vaga

Job description:

• Mentor, train, manage, and oversee junior cashiers as necessary by providing assistance during customer interactions, verifying prices, and acting according to store policy.
• Maintain a positive work environment for all Cashiers.
• Resolve cash tills at the end of every shift.
• Generate accurate till reports for each register.
• Manage and perform all check-out functions on a daily basis.
• Communicate clearly and openly with customers.
• Manage the check-out area and ensure each station remains clean and efficiently run
• Respond to Cashiers’ requests for price checks and other functions for customer service
• Listen to customer complaints and questions and refer them to the assistant manager when required
• Ensure all stations have adequate cash and change at all times

Requirements:

• Willing to participate in on-the-job training
• Candidates must poses at least Sijil Pelajaran Malaysia (SPM), Diploma / Degree in any Field.
• At least Four (4) years of working experience in retail industry field is required for this position.
• Required language(s): English and Bahasa Malaysia, ability to speak in other dialects such as Mandarin, Tamil, and local dialects is an added advantage.
• Pleasant Personality and able to communicate with the customers.
• Full Time position.

Job Types: Full-time

Benefits:

• Health insurance
• Professional development

Work Location: In person