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Family Bundle is seeking a customer service-oriented role in a supermarket environment in Malaysia. You will handle transactions, manage cash, promote memberships, restock items, and process orders from delivery apps while ensuring friendly service to customers.
The role requires honesty, reliability, and the ability to provide references. Training and a supportive team are provided as part of our 25+ years in the local and international market.
This role involves handling customer transactions, managing cash and payment methods, promoting membership programs, restocking items, processing orders from delivery apps, and providing customer service in a supermarket environment.
Handle customer purchase transactions using cash, debit/credit cards, QR codes, and other payment methods
Manage cash and coin floats with care and transparency
Promote the supermarket's membership program to customers and register interested individuals as members
Assist in restocking items such as water, frozen food, bread, and other products as directed
Ensure that orders received via the GrabMart app or WhatsApp are processed, prepared, and handed over to customers or delivery riders within the stipulated timeframe
Serve customers in a friendly and welcoming manner
Perform other duties as assigned
Minimum qualification of SPM or equivalent
Honest, trustworthy and responsible
No prior crime records, substance abuse and others
Preference given to candidates who can provide references (name and contact number of a previous employer)
Family Bundle is a wholesaler and retailer of quality used clothing that has been around for more than 25 years in Malaysia. We strive to provide the best quality if used clothing for the local and international market. We are currently located in Kuala Lumpur, Selangor, Perak, Pahang and Johor.