Cash and Trade Proc Analyst 2

Citigroup Inc.; George Town; On-site; MYR 245,000 - 490,000; Full time

Job summary

Citigroup Inc. is seeking an intermediate Cash and Trade Proc Analyst 2 to handle Pakistan trade transaction processing, ensuring timely and accurate execution and coordinating with branches.

The role supports projects, testing initiatives and requires understanding of trade processes, country regulations and client expectations while upholding controls and risk management.

Qualifications

• 3-5 years of experience in a related role.
• Proven system development lifecycle skills.
• Proficient understanding of emerging technologies.
• Effective verbal and written skills.
• Effective analytic and presentation skills.

Responsibilities

• Process daily trade and payment transactions accurately within the agreed turnaround time (TAT).
• Understand and adhere to process controls, country regulations, global procedures, and internal policies.
• Support operations during Pakistan business hours and extended hours when required.
• Demonstrate strong verbal and written communication with stakeholders to ensure timely resolution of issues.
• Participate in process improvement, system testing, control reviews, and operational enhancements.

Job description

The Cash and Trade Proc Analyst 2 is an intermediate level role responsible for handling Pakistan trade transaction processing, ensuring timely and accurate execution of transactions, effective coordination with branches, and support for projects and testing initiatives. Requires a sound understanding of trade processes, country regulatory requirements, and client expectations, while adhering to established controls, policies, and procedures and driving continuous process improvement.

Responsibilities:

• Process daily trade and payment transactions accurately within the agreed turnaround time (TAT), ensuring all established controls and procedures are followed to meet client requirements and service standards.
• Understand and adhere to all applicable process controls, country-specific regulations, global procedures, and internal policies governing country operations.
• Support operations during Pakistan business hours and be flexible to work extended hours when required to meet business, client, or operational demands.
• Demonstrate strong verbal and written communication skills when engaging with internal stakeholders, business partners, and operational teams to ensure timely resolution of issues and effective coordination.
• Participate actively in process improvement initiatives, system testing, control reviews, and implementation of operational enhancements, while providing ideas to improve efficiency, service quality, and risk management.
• Maintain a high level of accuracy, accountability, and risk awareness in day‑to‑day processing activities.
• Support weekend work, where required, for testing activities, project implementations, contingency support, or periods of increased transaction volume.
• Escalate issues, control gaps, or operational risks promptly and support timely resolution to minimize client and business impact.
• Work collaboratively with local and global teams to ensure operational excellence and compliance with regulatory and internal control requirements.
• Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
• Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-5 years of experience in a related role
• Proven system development lifecycle skills
• Proficient understanding of emerging technologies
• Effective verbal and written skills
• Effective analytic and presentation skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Operations - Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.