Care Delivery Operations Executive (TH)

NALURI HIDUP SDN. BHD.; Kuala Lumpur; On-site; MYR 66,960 - 100,440; Full time

Benefits offered by this job

Remote-friendly with occasional onsite

Competitive salary and benefits

Professional development opportunities

Supportive team environment

Access to resources and tools

Job summary

Naluri is a digital health therapeutics company in Malaysia seeking an Operations Executive to oversee care delivery operations and ensure smooth service delivery for members.

The role involves coordinating day-to-day activities, driving process improvements, and creating health content and visuals for multiple platforms, with remote flexibility and occasional onsite events.

Qualifications

• Bachelor's degree in a relevant field for health tech/operations.
• Proven experience in operations management or related role.
• Strong organisational and communication skills demonstrated.
• Ability to work under pressure and meet deadlines.
• Proficiency in Google Workspace, Figma and related software.

Responsibilities

• Coordinate and oversee day-to-day care delivery operations.
• Identify process improvements to boost efficiency and quality.
• Create health content and visuals for LINE, Instagram, email, and coaching platforms.
• Translate and quality-check UIs for digital health platforms.
• Collaborate with the Program Coordinator to implement health programs.
• Supervise interns and delegate tasks to ensure deadlines are met.

Skills

Operations management

Organisational skills

Communication skills

Google Workspace

Figma

Education

Bachelor's degree in a relevant field

Tools

Google Workspace

Figma

Job description

Naluri is a digital health therapeutics company focused on empowering individuals to achieve better health outcomes. Join us in making a meaningful impact on the lives of people across Southeast Asia.

Naluri is seeking a skilled Care Delivery Operations Executive to join our team. In this role, you'll be responsible for overseeing the operational aspects of our care delivery process, ensuring smooth and efficient service delivery to our members.

Requirements

• Bachelor's degree in a relevant field;
• Proven experience in operations management or a related role;
• Strong organisational and communication skills;
• Ability to work well under pressure and meet deadlines;
• Proficiency in Google Workspace, Figma, and other relevant software.

Responsibilities

• Coordinate and execute the day-to-day operations of our care delivery process;
• Identify opportunities for process improvement and implement solutions to enhance efficiency and effectiveness;
• Create engaging health content and graphics for various platforms, such as LINE, Instagram, email, and direct messaging to members via coaching platforms;
• Translate and quality-check user interfaces (UIs) for our digital health platforms;
• Collaborate with the Program Coordinator to support the implementation of health programs and initiatives;
• Supervise interns and delegate tasks effectively, ensuring smooth workflow and meeting deadlines.
• Remote work flexibility with occasional onsite events;
• Competitive salary and benefits package;
• Opportunities for professional development and advancement;
• Supportive and collaborative work environment;
• Access to a wealth of resources and tools.

Hirer responsiveness Salary match Number of applicants

Information Technology Services 51-100 employees

Naluri is a digital health therapeutics company based in Malaysia, focused on the intersection of mental health and physical chronic diseases.

We help companies reduce preventable healthcare costs while increasing productivity, and work with healthcare providers to provide continuity of care outside the clinic setting and improve compliance.

We focus on helping you to lose weight, improve your overall health and wellness, cope better with heart disease, diabetes, cancer, chronic stress, anxiety, depression, and pain. We combine behaviour science and psychology, data science, and digital design to help our users make healthy lifestyle habits stick and become long-lasting. We help users achieve a healthy lifestyle through personalised coordinated multidisciplinary professional coaching that builds the psychological and mental resilience needed to achieve their goals.

Naluri is a digital health therapeutics company based in Malaysia, focused on the intersection of mental health and physical chronic diseases.

We help companies reduce preventable healthcare costs while increasing productivity, and work with healthcare providers to provide continuity of care outside the clinic setting and improve compliance.

We focus on helping you to lose weight, improve your overall health and wellness, cope better with heart disease, diabetes, cancer, chronic stress, anxiety, depression, and pain. We combine behaviour science and psychology, data science, and digital design to help our users make healthy lifestyle habits stick and become long-lasting. We help users achieve a healthy lifestyle through personalised coordinated multidisciplinary professional coaching that builds the psychological and mental resilience needed to achieve their goals.

Naluri is a digital health therapeutics company based in Malaysia, focused on the intersection of mental health and physical chronic diseases.

We help companies reduce preventable healthcare costs while increasing productivity, and work with healthcare providers to provide continuity of care outside the clinic setting and improve compliance.

We focus on helping you to lose weight, improve your overall health and wellness, cope better with heart disease, diabetes, cancer, chronic stress, anxiety, depression, and pain. We combine behaviour science and psychology, data science, and digital design to help our users make healthy lifestyle habits stick and become long-lasting. We help users achieve a healthy lifestyle through personalised coordinated multidisciplinary professional coaching that builds the psychological and mental resilience needed to achieve their goals.

What can I earn as an Operations Executive